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Victory Toyota of Brook Park
Brook Park, OH
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,531 reviews
February 03, 2024
My salesman was Adam. He made me feel at home and comfortable. This is a top rate car dealership. He made me feel at home and comfortable. This is a top rate car dealership. More
by Pitt369599
Verified Customer
February 02, 2024
We had a great experience at Metro Toyota. The entire process was seamless and stress free! The entire process was seamless and stress free! More
by inaadkins3
Employees Worked With
February 02, 2024
Sam, he showed him his skill and professionalism. A human person who did everything he could to get me credit and I could have my car. Sam is a professional. Congratulations on him employee you have. A human person who did everything he could to get me credit and I could have my car. Sam is a professional. Congratulations on him employee you have. More
by OLGAARROYO39
February 01, 2024
Evertone was very friendly, helpful, caring, understanding, accommodating, able to answer and explain all my questions. understanding, accommodating, able to answer and explain all my questions. More
by carolynhexter
January 31, 2024
Aaron was very friendly and very professional. He gave us all the information we needed and when we reached out to him, his responses were quick He gave us all the information we needed and when we reached out to him, his responses were quick More
by KYLERHEGEDUS
January 31, 2024
The experience from start to finish was fast and easy. Sam was great and easy to work with. By the time I came to the dealer to buy out my car, all the details were worked out and I was walking out of the Sam was great and easy to work with. By the time I came to the dealer to buy out my car, all the details were worked out and I was walking out of the dealership within the hour. You'll find Exceptional service and integrity at Metro Toyota! More
by Kathygr3
January 31, 2024
We have been buying our cars from Metro for 20 years and will continue to in the future. We have always been given excellent service from Chad, Anastasia, and everyone else we have dealt with. They make buy will continue to in the future. We have always been given excellent service from Chad, Anastasia, and everyone else we have dealt with. They make buying a car a wonderful experience. More
by karlie.russo
January 29, 2024
Very friendly people knowledgeable about their area of expertise in automobiles and also, they are just nice people. The only hesitation I have is one intentional woman who had some closing papers, 10 or expertise in automobiles and also, they are just nice people. The only hesitation I have is one intentional woman who had some closing papers, 10 or 12, I think.Unfortunately, someone misspelled the name of my street. I do not I live on Jemini, but Gemini Dr. I signed each page as I was directed because I was given no time to read them as a whole and be able to point out that small error at the top. She signed and pointed to where I should sign. She was not rude but driven to get the job done. More
by THOMPSON550
January 28, 2024
It is never an easy task to turn in a Lease and either leave with a new lease or purchase. Jim Greenfield and Metro Toyota has changed that opinion for me. Jim went over and beyond in helping me to ge leave with a new lease or purchase. Jim Greenfield and Metro Toyota has changed that opinion for me. Jim went over and beyond in helping me to get the vehicle that I wanted and was upfront and honest regarding issues in the desired color we were hoping for. Because of the desired color, the selection was limited but Jim worked with others to obtain the vehicle from another location. The color option had to change and although at first I was disappointed, after seeing the Ruby Red color in person, my opinion changed immediately. The car is beautiful! Jim explained all the bells and whistles to me to make sure I understood all the functions and features the 2024 Rav4 has to offer. Metro Toyota made this experience the best for me in over 20 years of dealing with other Dealerships! We were so impressed by the service, the kindness and the help to turn in the old Lease, my husband went back a week later and bought a new Tacoma Truck! We will be a Metro Toyota fan now hopefully for life and will not hesitate to send friends and family your way! Thanks to Justin Schneider for the financing assist and explaining the options for additional coverage, Justin was very friendly and helpful and upfront. Explaining the Gap insurance so it was better understood was a no brainer when selecting the options. Thank you Metro Toyota! We will be back! More
by Anita Klembarsky
January 28, 2024
Metro Toyota was a simple and comfortable experience. Everyone was very nice and helpful. No regrets. I will be doing business with them again. Everyone was very nice and helpful. No regrets. I will be doing business with them again. More
by Kennethleesharp
