Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,506 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 7,506 reviews
January 25, 2024
They were very helpful with the purchase negotiation. Not a lot of bs, straight forward and minimal back and forth. Not a lot of bs, straight forward and minimal back and forth. More
by JEFFWIRTH63
Verified Customer
January 25, 2024
The best, Sam is the best and that's why we get all our cars from him cars from him More
by Atiyehsuleiman
January 24, 2024
The staff at Metro Toyota including Ken Konopka and Bob in finance were super great in finance were super great More
by mkeenan0510
January 24, 2024
Very professional And helpful! ! My salesman was very professional, answer all my questions and any other problems I have I will continue bugging him ! My salesman was very professional, answer all my questions and any other problems I have I will continue bugging him More
by Evangeloskonstas
January 24, 2024
Mike was very positive and helpful His interpersonal skills made my car decision making easier. On the other hand, the finance manager was less personable and tended to push his interests over ours. skills made my car decision making easier. On the other hand, the finance manager was less personable and tended to push his interests over ours. More
by KCTOWNE
Employees Worked With
Mike (who was a 5)
January 24, 2024
Just all upset about my experience from start to finish. Honestly way too much to type Honestly way too much to type More
by mnorton216
January 23, 2024
Not happy with the truck. But the Toyota team is very good to work with But the Toyota team is very good to work with More
by Waterfowl0927
January 21, 2024
Everything was fine and everyone was good to work with. Only negative was having to wait so long for all the paperwork to get completed. Of course, I don't do well with waiting, I'm a guy! Only negative was having to wait so long for all the paperwork to get completed. Of course, I don't do well with waiting, I'm a guy! More
by DARQUILLO
January 20, 2024
Staff is and has always been inviting, accomodating, attentive, helpful, knowledgeable, very patient and upbeat, with a wonderful showroom (like the spaciousness, visibility and the 80s car models). A v attentive, helpful, knowledgeable, very patient and upbeat, with a wonderful showroom (like the spaciousness, visibility and the 80s car models). A very good experience and looking forward to getting another auto when the Stout arrives. More
by dontcynotray
January 20, 2024
Everything went very smooth. Everyone was very professional. The car runs great. Very happy with the transaction. Everyone was very professional. The car runs great. Very happy with the transaction. More
by ALLENGUNNISON
