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Victory Toyota Highlands

Triadelphia, WV

4.5
254 Reviews

55 Robinson Dr.

Triadelphia, WV

26059

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Showing 254 reviews

September 28, 2026

Randy Favor greeted me as soon as I entered the service area. He was very professional and personable. He answered all my questions and wrote the quotes on my receipt for additional work that was suggested More

by JWPRX6961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Favor
Sep 28, 2026 -

Victory Toyota Highlands responded

Knowing that you had a great experience thanks to our advisor’s attentiveness means a lot to our service team. We’re glad we could answer all your questions and provide detailed quotes during your Toyota Tacoma service visit. Vinny Costain vinny.costain@victoryhighlands.com

September 28, 2026

We bought several Toyota vehicles back when it was Robinson's Toyota. This is the second RAV4 we bought from Darnell. Your dealership is keeping the tradition going for us. More

by fregiato1603
Recommend Dealer
Yes
Employees Worked With
Darnell Foster
Sep 28, 2026 -

Victory Toyota Highlands responded

Your note about continuing a tradition that began in the Robinson’s Toyota days really resonates with us. We’re glad the service on your RAV4 Hybrid continues that legacy. Hearing that we’ve upheld your trust means a great deal to our team. Vinny Costain vinny.costain@victoryhighlands.com

September 27, 2026

Service was done in a timely manner but it took 3 weeks to get an appointment.. More

by CRAIG@ALLEGHENYMILWORK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vinny Costain, Darnell Foster
September 27, 2026

Very unprofessional, won’t go into details here. Never would recommend this place. Go to the Chevy dealer. More

by TREVOR.LEIFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy service advisor
September 26, 2026

Worst service experience ever had. Not only will we not be servicing our vehicles with you, after 20 years of buying from you, we will no longer. More

by sable1428
Recommend Dealer
No
Employees Worked With
Alex
September 25, 2026

Always gets the job done I have been a Toyota customer for along time CJ and Alex has always got everything that I need done to my RAV4 they are a very professional team More

by NICTIF
Recommend Dealer
Yes
Employees Worked With
Alex Vannest
Sep 25, 2026 -

Victory Toyota Highlands responded

Knowing that our service team consistently meets your needs on your RAV4 means a lot to us. Your long-standing loyalty and kind words about our professionalism truly mean a great deal to our service department. Vinny Costain vinny.costain@victoryhighlands.com

September 23, 2026

Excellent service. very quick service and saved a lot of time for me. Thank you. More

by CYORESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Favor
Sep 23, 2026 -

Victory Toyota Highlands responded

We’re glad our quick service on your RAV4 saved you valuable time. Your feedback means a lot to our service department. Vinny Costain vinny.costain@victoryhighlands.com

September 23, 2026

He handled work on my two vehicles (Rav 4 and Camry) in a timely manner. All completed to my satisfaction. More

by OUTFITTER1
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 23, 2026 -

OUTFITTER1 responded

Highly recommended service department

Sep 29, 2026 -

Victory Toyota Highlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vinny Costain vinny.costain@victoryhighlands.com

September 23, 2026

I verbally asked, if the 13 point inspection would be done and was told it would be. I had my tire place tell me that I needed new rear brakes and my front struts were leaking. The Victory service asso More

by sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 26, 2026 -

Victory Toyota Highlands responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Vinny Costain vinny.costain@victoryhighlands.com

September 23, 2026

This was my first time at Victory Toyota and everyone involved in my purchase was great. Ryan was very helpful and listened to what I wanted. Very professional. More

by billmack59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bachman
Sep 23, 2026 -

Victory Toyota Highlands responded

Your mention of Ryan’s attentiveness and our team’s professionalism highlights what we aim for in every purchase. Knowing that your first Toyota Tacoma buying experience went smoothly is truly rewarding. Vinny Costain vinny.costain@victoryhighlands.com

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