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Victory Toyota Charleston

Charleston, WV

4.7
333 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 333 reviews

December 21, 2024

Our salesman, Nathaniel, was very professional and should be counted as an asset to your dealership. More

by JDAWHEELER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel
December 20, 2024

Friendly service informed staff veery helpful I am sure I will return in the future More

by gotbrew18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
katlyn jarrell
December 18, 2024

I waited for 1:40 for my RAV4. I looked outside where they parked the finished car and it was there. It was behind a truck which tells me it had been finished for a while. I went t More

by JDBREW12
Recommend Dealer
No
Employees Worked With
Service dept.
December 18, 2024

Friendly service, very thorough in explaining things. Kaytlin is a sweetheart. Was well taken care of. More

by sue30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaytlin, Mitch
December 18, 2024

Paid for tire rotation which they did not perform - maker me wonder whether the other tasks I requested were actually done? New owners - can this dealership be trusted? More

by RAPPOLDR
Recommend Dealer
No
Employees Worked With
Service Advisor / unknown
December 18, 2024

People were very polite and helpful. They took me right in. Nice area to wait. More

by MGATES1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bud Dickson
December 17, 2024

I was scheduled to have a 4 tire rotation and it turned out that my battery tested bad after only a year! With that said I was there over an hour and a half which is way too long for that service. More

by IW301RHARDING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Frazier
December 17, 2024

I went in not really sure I was going to trade in but was offered a great deal on my 2020 RAV 4 so I decided to do a deal. I love the color (red) and is it an upgrade from my last one. More

by LEAKEJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
December 11, 2024

Good service. The staff were good at communicating with me. I stayed and waited for my vehicle. No issues at all. More

by RMEFFORD23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, Scott Crompton
December 11, 2024

Nathaniel was a great salesperson to work with. He was friendly and knowledgeable about the vehicle. The manager, David, did an excellent job of creating a deal that worked for us. Cole took care o More

by cnippsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel, David, Cole
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