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Victory Toyota Barboursville - Service Center

Barboursville, WV

4.4
129 Reviews

129 Reviews of Victory Toyota Barboursville - Service Center

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April 16, 2025

John was my service person and he is always helpful, keeps me informed and very kind. They always get the parts and the job done quickly. More

by RKRIGGIO2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
April 15, 2025

They do good work in a timely matter. Also very professional and a bunch of nice people. More

by DDAVIS4618
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I arrived at the front desk for my 1st service visit. I was greeted and immediately escorted to the service dept. Approx 4 male employees were standing there, but no one said a word. Finally the older of More

by CHERIE102864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service guy at the service counter
April 14, 2025

The actual service was great. However the smell in the waiting room was very strong of exhaust smell which is very unusual at this location. Also the process of making the appoi More

by CHESS25313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

The recall was completed and the vehicle was serviced. as I requested. Very satisfied with the work . More

by BETTYJ60690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Quality customer service from maintenance and front desk. I always deal with Zach and Taylor, both are top notch when it comes to quality customer service. More

by LATHORNTON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Zach Sheriff.
April 12, 2025

The service person was friendly and professional. I liked that the waiting area and bathroom were very clean and the service was completed in a timely manner. More

by chardyfair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
April 12, 2025

Excellent job as usual. I will be back when my next service is due. Thanks. More

by BLP03BSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Great service experience. It was quick and the waiting are and dealership overall are kept immaculate! More

by SEAN.GRAVES65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Smith
April 10, 2025

My only complaint is that they removed old air filters to show my wife then charged labor to install new ones. I’m just curious where the extra labor was because if she said not to replace them and that I wo More

by chopper7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
3.0
This rating includes all reviews, with more weight given to recent reviews.
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