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Victory Toyota Barboursville - Service Center

Barboursville, WV

4.6
19 Reviews

19 Reviews of Victory Toyota Barboursville - Service Center

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January 01, 2025

Friendly and helpful. I feel like they have always been honest to the best of my knowledge. Only reason for the 4 instead of 5 stars is my regular maintenance appointment More

by DOLAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
December 28, 2024

Had an apt for inspection and it took almost 2 and 1/2 hrs with no follow up. I think this is to long to wait with no explanation as to why. More

by BLYCANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
December 28, 2024

Always promp always honest. Serviced in a timely manner. Wish they would add a car wash. More

by COLONELTCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

I schedule my appointment online. The day of I showed up a few minutes early. A very gracious man named John went to check me in and I was not on their schedule. He informed me that t More

by Rebecca Whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Turnbull
December 27, 2024

Good fast service as usual. Always a smooth process and very timely. Will continue to go there More

by CHAD.DAMRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

They were on time and got the service done quickly and very friendly and efficient. More

by TCARTERWV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
December 21, 2024

Pro: Timely, Friendly, courteous Con: Pricing, no printout of car data ( tread depth, mileage, additional info) More

by ZHODANI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

New wi-fi network since change of ownership, Service was great. However, did not get results of Multi-Point Inspection More

by TITUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

They addressed issues with vehicle ,have ordered parts and will make an appointment when they come in. You can not ask for more than that. More

by TSTEW2050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Excellent service. We have always found this auto store to be friendly, informative, courteous and prompt. More

by ARVCLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
1