Victory Toyota Barboursville - Service Center

Went in for the free oil change at 10,000 miles. When I returned home I checked the oil level and it was 1/2 inch above the full line on the dip stick!! I have always heard that overfilling was When I returned home I checked the oil level and it was 1/2 inch above the full line on the dip stick!! I have always heard that overfilling was very dangerous. Not sure I have any confidence in the staff at Victory Toyota. More

Love this place and wouldn’t change a thing about it! Keep it up everyone Keep it up everyone More

I always take my car here, but that day, they seemed a little more stressed than usual. All my other visits have always been pleasant conversations with staff and joking, but that day, everyone seemed off little more stressed than usual. All my other visits have always been pleasant conversations with staff and joking, but that day, everyone seemed off and barely talking. It’s always fast in and out, which I appreciate because I always have my small children. I’m not sure if it’s the change of ownership or what, but I hope this isn’t the new norm. More

I dont really remember the names of the people I interacted with. But this review insists I give some stars. Anyway, the service was good. Thank you for your time, quality work, and respectful inter interacted with. But this review insists I give some stars. Anyway, the service was good. Thank you for your time, quality work, and respectful interactions. More

Good visit. Great services! Nice waiting area. Fifteen is a lot…thank you. Thank you Great services! Nice waiting area. Fifteen is a lot…thank you. Thank you More

It was ok. they brought wrong car back to me. I had to search for car in the rain on a side lot. I’m 78–not an ideal situation. they brought wrong car back to me. I had to search for car in the rain on a side lot. I’m 78–not an ideal situation. More

Excellent customer service from the Service Department! Cody took the time to explain what I needed during this appointment and what to schedule for my next appointment. He was patient and thorough. Cody took the time to explain what I needed during this appointment and what to schedule for my next appointment. He was patient and thorough. More

excellent - no delays, either -no delays either - no delays either- no delays either - no delays delays either- no delays either - no delays More

The reason for the rating of only a three is when we got home and looked at the paperwork it said they had replaced the battery and we had to call to find out why. When called , they said it was a mistake home and looked at the paperwork it said they had replaced the battery and we had to call to find out why. When called , they said it was a mistake in the paperwork and had not replaced the battery. More

Very quick and precise maintenance. Always easy to make an appointment and clean facility while you are waiting for your car. Always easy to make an appointment and clean facility while you are waiting for your car. More