
Victory Toyota Barboursville
Barboursville, WV
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We felt like our safety concern regarding our windows fogging up and not defrosting was not truly evaluated. They told us they may not be able to duplicate, and that’s exactly what we were told. They did fogging up and not defrosting was not truly evaluated. They told us they may not be able to duplicate, and that’s exactly what we were told. They didn’t expand on what they checked even though we told them we were seeing moisture in the drivers side window when we rolled it up and down. We also told them the temperature gage did not seem to be adjusting correctly. These two things needed to be checked but were not. I was told how not adjust my defrost gaging as if if was something we were causing. This problem did not exist last winter, this is a new issue. If it was something we were doing then the problem would have occurred last winter too. We shared pictures of the severity while trying to drive on the interstate but it wasn’t taken seriously. More
Good experience. Wait time was minimal and waiting area was comfortable and clean. Staff members were friendly. Wait time was minimal and waiting area was comfortable and clean. Staff members were friendly. More
They were polite and respectful and knowledgeable. I always go to this dealership to have my car serviced. I always go to this dealership to have my car serviced. More
Everything went very welll. Service is excellent & very professional. We’ll continue to have you do our service Service is excellent & very professional. We’ll continue to have you do our service More
You guys always go above and beyond on what I need done with my car. It’s the only place I will take my car to get it worked on. Thank you my camera works great now. with my car. It’s the only place I will take my car to get it worked on. Thank you my camera works great now. More
Nick and Avery answered every question I had. Was showd around the dealership, where customer care is located. Would highly recommend. Was showd around the dealership, where customer care is located. Would highly recommend. More
Fry, the advisor, was very rude. Git angry because I used coupon. Went in back then created another bill making it $5. Higher. Wint get out change there anymore. Fry needs attitude a Git angry because I used coupon. Went in back then created another bill making it $5. Higher. Wint get out change there anymore. Fry needs attitude adjusted. More