Victory Toyota Barboursville

I have traded with this dealershp for over 25 years and have always had a good experience. As a woman I expected to be treated as if I knew nothing about cars but this didn't happen. Matt Turley has sold a have always had a good experience. As a woman I expected to be treated as if I knew nothing about cars but this didn't happen. Matt Turley has sold at least 5 new cars to me and it has always be a pleasant experience, not like the "dreaded" visit to the dealership. Everyonw from the service department to sales and finance has been grest. I will always shop at Advantage Toyota. More

When I was looking for a new truck, I submitted a quote request on the Toyota web site for several dealerships within reasonable distance because my time is very important. Matt Dunkle at Advantage Toyota request on the Toyota web site for several dealerships within reasonable distance because my time is very important. Matt Dunkle at Advantage Toyota responded quickly and gave me exactly what I asked for. The others gave me what they thought I wanted. They either told me of other vehicles they may have in the future or wanted to schedule an appointment. If I wanted an appointment then I would have asked for one! If someone asks you a direct question, then you give them a direct answer. Matt did just that. The others wanted to play “the game”. When I arrived Matt met me at the door and made me feel like a VIP. He was very polite and not condescending as in most cases when you go to a car dealer. He took the time to answer all my questions concerning the Toyota because this was the first time I had purchased anything other than a Ford. They made me an offer that I couldn’t refuse on my trade-in, much more than I had expected. In the end, I left the dealership with a new Tundra. My overall experience was a “10” and I will go back for another Toyota in the future. Thanks Matt. As far as the Service Department is concerned, I have not had the opportunity to visit but I have talked with Chris Brunetti. Being a hands on kind of guy, I had a maintenance question that was technical in nature and out of the ordinary. Like I said, this is my first Toyota and I’m not totally familiar with the engineering philosophy. When Chris answered the phone, I was under the truck. We had a good laugh about that and he answered my questions in detail. Chris was very friendly, polite, and also took the time to make sure that I was satisfied. Thank you Chris. J Thomas, rustyj2546@yahoo.com More

The first purchase we made was in 2010 on an 09 camry (used) the certified warranty that comes with certain used vehicles is exceptional and unheard of with a used vehicle. One month later we returned to (used) the certified warranty that comes with certain used vehicles is exceptional and unheard of with a used vehicle. One month later we returned to purchase a new Tundra for my husband. Then this year we returned again to trade the camry in on a 2011 4 Runner. The trade in process was quick and they gave us great trade in value. With this said we will continue to shop for our family vehicles at Advantage Toyota. The Toyota product continues to impress us and you can't beat the value. Advantage service dept. has serviced our vehicles from day 1 and they are wonderful to work with and do a professional job. But our number one reason for returning has been our sales professional, Charlie Thompson!! He is helpful, knowledgeable and treats us with such respect and has always provided us the best deal. We are so happy with your dealership as a while and will be back again!! Mark and Jennifer Hunter More