Victory Toyota Barboursville

Roger was wonderful I helping me with Toyota Tacoma truck! He was was great listener along with giving me some insight . Aaron was a great help in completing the paperwork along with communicating abo truck! He was was great listener along with giving me some insight . Aaron was a great help in completing the paperwork along with communicating about the situation. Overall, I’m very impressed with the way the team handled my sale. More

Quality customer service from maintenance and front desk. I always deal with Zach and Taylor, both are top notch when it comes to quality customer service. I always deal with Zach and Taylor, both are top notch when it comes to quality customer service. More

The service person was friendly and professional. I liked that the waiting area and bathroom were very clean and the service was completed in a timely manner. I liked that the waiting area and bathroom were very clean and the service was completed in a timely manner. More

Excellent job as usual. I will be back when my next service is due. Thanks. I will be back when my next service is due. Thanks. More

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Great service experience. It was quick and the waiting are and dealership overall are kept immaculate! It was quick and the waiting are and dealership overall are kept immaculate! More

Good experience. No pressure. Salesman explained all features of the car & helped set up my phone. No pressure. Salesman explained all features of the car & helped set up my phone. More

My only complaint is that they removed old air filters to show my wife then charged labor to install new ones. I’m just curious where the extra labor was because if she said not to replace them and that I wo show my wife then charged labor to install new ones. I’m just curious where the extra labor was because if she said not to replace them and that I would do it then they still had to put old ones back. I worked for commercial refrigeration outfit for years so I’m sympathetic to how companies make money w/ service work but they would have never charged labor on a warranty job. Kind of disappointing. Next time it’ll be a hard NO on everything. Other than that they were quick and professional. More

The service rep was great but two issues,1. It took a long time, 2. I was not allowed a discount coupon for the service. It took a long time, 2. I was not allowed a discount coupon for the service. More

They got me in fast and completed all work in a satisfactory and professional manner. satisfactory and professional manner. More