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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

March 20, 2021

This is the third truck I have bought from Hart and i have always had good service. I will continue to deal with Hart because of there excellent service. More

by MICHAELT12312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Kevin Anderson
Mar 22, 2021 -

Victory Nissan of Mechanicsville responded

MICHAELT12312, thank you for your repeat business with the dealer that's all HART! We strive to provide the best customer service and experience and it seems Doug has exceeded the expectations that are set for our employees. We look forward to seeing you at your first service visit! If you are in need of any assistance prior to the visit, please give us a call! Thanks again for the positive feedback.

March 18, 2021

Christoper Brown was really great. He was patient and didn’t push. If you are looking for a Nissan check out Christopher. I would recommend Chris Brown and Hart Nissan. More

by N014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Joseph McCauley, Chris Brown, Paul Taylor
Mar 19, 2021 -

Victory Nissan of Mechanicsville responded

N014, Thank you so much for the high star review and the recommendation! We are glad to hear that Chris and our team were able to provide you with a great experience. Congratulations on your purchase and Welcome to the Hart Family! If there is anything we can do for you further, please reach out to us! Thank you again for your time and feedback.

March 16, 2021

The process was easy. I got exactly what I was looking for. Rodney made the experience easy and made sure that we were happy with our purchase. More

by brittneyharris904
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
Mar 17, 2021 -

Victory Nissan of Mechanicsville responded

brittneyharris904, congratulations on your purchase! Here at Hart Nissan, our main goal is to give you the customer experience and customer satisfaction that you deserve and we are so proud of Rodney for providing that to you! We look forward to servicing you and your vehicle in the future!

March 15, 2021

My time at Hart Nissan was very efficient and professional. Mr.Doug made this a great experience for me. He was very knowledgeable and polite. More

by Veronica.Randolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Phil Kuzniar
Mar 15, 2021 -

Victory Nissan of Mechanicsville responded

Ms. Randolph, congratulations on your new vehicle and welcome to the Hart Family! We are looking forward to servicing you and your vehicle in the future! We will be sure to share your kind words with Doug. In the meantime, if there is anything that we can do to assist you please contact us directly!

March 15, 2021

Help me get my 1st car very respectful & made my experience great so happy I came here Will recommend people here for cars and more More

by jawandam17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Mar 17, 2021 -

Victory Nissan of Mechanicsville responded

jawandam17, congratulations on your very first vehicle purchase! We appreciate you choosing to do business with us and will be sure to share your kind words with Wil! If you have any questions or are in need of any other assistance, we will gladly assist you! Feel free to contact us directly at any time.

March 15, 2021

Bad customer service! The sale guy was vaping in my car without a mask on and my son has asthma. Idk if he has Covid stuff or not but now my son can’t ride in the car because of it. Now I have to have it c More

by Jlsmith8781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Esteppe
Apr 25, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to document your experience with our Dealership. We strive to provide each and every customer with highest level of service, while delivering a quality product and experience. It is obvious that we may have fallen short of this, and did not meet your expectations. I would love to discuss the matter with you, and ensure that we have done everything we could to make to make experience a positive one. Please give me a call at 804-417-2590, so that we can discuss your experience, and I can make every attempt at correcting anything that may have fallen short of your expectations. Thank you, and I look forward to speaking. Phil Englander

March 14, 2021

I just came in to look around.Jeremiah came out to talk to us.Jeremiah asked me what was I looking for.I told him the Rogue.He showed me the 2021 Rogue.I picked one and Jeremiah worked with me to get it.Th More

by Miss Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Haskins
Mar 15, 2021 -

Victory Nissan of Mechanicsville responded

Miss Hill, welcome to the Hart Family and congratulations on your new vehicle purchase! We are very proud to have provided you with a car buying experience like no other! We will be sure to let Jeremiah know about your kind words! If there is anything that we can do to assist you further or if you have any questions that we can answer, do not hesitate to contact us directly.

March 14, 2021

Greatest car buying experience in all of my 28 years of car buying vehicles. Would recommend them to anyone who is looking for a stress free experience in buying a new car. More

by April lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Andrew Coffman, William Wood
Mar 15, 2021 -

Victory Nissan of Mechanicsville responded

April lynn, welcome to the Hart Nissan family! We are very excited to service you and your new vehicle and always glad to exceed customer expectations! Here at Hart, we want to give you just that and happy to have provided you with the customer satisfaction that you deserve! If there is anything that we can do to assist you further or if you have any questions, please reach out to us directly.

March 11, 2021

Very organized and friendly establishment . Will was very helpful and the finance manager was very sufficient and it was quick the set up in the building was really nice it definitely popped for appeal . It More

by garrisons116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Mar 13, 2021 -

Victory Nissan of Mechanicsville responded

garrisons116, it is wonderful to hear that Wil Brown and our team provided you with such a positive experience! Thank you so much for taking the time to write this review and letting us know how we did. Congratulations on your purchase and welcome to the Hart Family. Please let us know if there is anything we can do for you further! Thank you again!

March 10, 2021

Amazing I’m so blessed thank you again you have changed my life Nate Johnson was amazing and very caring to me thanks so so much More

by jeneejackson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Nate Johnson
Mar 13, 2021 -

Victory Nissan of Mechanicsville responded

jeneejackson22, Congratulations on your vehicle purchase and welcome to the Hart Family! We strive to make every visit an easy and amazing one and are delighted to hear that Nate and our team did just that. If you every have any questions or are in need of further assistance please do not hesitate to reach out! Thank you for your feedback!

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