Victory Nissan of Mechanicsville

I had a horrible experience when financing a car. The salesman RJ and management is not honest or trustworthy. They don’t value the customers. Sale cars with out being inspected. salesman RJ and management is not honest or trustworthy. They don’t value the customers. Sale cars with out being inspected. More

Had a great experience working with Chris! He was friendly, knowledgeable, and even helped entertain our toddler while we were waiting to sign papers. Professional from start to finish. friendly, knowledgeable, and even helped entertain our toddler while we were waiting to sign papers. Professional from start to finish. More

Had a great Experience buying my new truck on everything was taken care of buy all Employees had a great experience And had everything I need to take care of was taken care of buy all Employees had a great experience And had everything I need to take care of More

Car seems decent. I am pleased with it! 😊Waited 3 weeks although the salesman told me throughout that it would be ready in 2 days. It had a bad battery, bad windshield and breaks were squealing. The batter although the salesman told me throughout that it would be ready in 2 days. It had a bad battery, bad windshield and breaks were squealing. The battery & windshield were replaced. The breaks didn’t squeal the day I picked it up. I asked salesman to check fluid levels, as they needed filling. Had to do that after I checked them the day I came to pick it up and they still needed filling. Brakes seem to have issues which I asked to have resolved. Not sure they were. Told salesman I set up my own loan but the salesman told the Finance Guy I needed a loan, so he set up a second loan and not what I wanted. It took another 2 hours that day to reverse the dealership loan & allow my loan to be completed & check generated. I felt disrespected when the salesman insisted I had to tell him my financial info when I was providing a check. The dealership made arrangements to support getting the car to Powhatan for which I am grateful, although the salesman resisted helping me. The day I came to get my car I was there at 11:30 am and wasn’t able to leave until 5:30pm due to the various issues. . I would probably still be there now if I didn’t ask good questions. The salesman told me I had to stay at the dealership awhile to sign more papers as he drove my car to my home. The finance guy had. Me endorse the check, then just left me. After 15-20 minutes I asked the receptionist to find out if anything more was needed. She called the finance guy & he said I could leave. I think I have a good car, though need to get the breaks checked as they are starting to squeal again. However the overall buyer experience was terrible. I don’t know who screwed up so I don’t know how to rate the individuals. There are definitely some issues that need to be resolved at the dealership. Not sure I rated the right salesman but have to put in something to get this to process. Don’t have my paperwork with me & salesman was masked all the time. More

Everyone was very courteous very helpful it was a great atmosphere I love my vehicle and I just want to thank them for their service atmosphere I love my vehicle and I just want to thank them for their service More

Best experience for me! Doug was very helpful. Very knowledgeable and I recommend if you go here ask for Doug and you won't be disappointed. knowledgeable and I recommend if you go here ask for Doug and you won't be disappointed. More

Awesome service. Not overbearing yet very product knowledgeable. Great service! Expedient and considerate. They truly care about their customers. I would definitely purchase another car from this dea knowledgeable. Great service! Expedient and considerate. They truly care about their customers. I would definitely purchase another car from this dealership. More

Very friendly also professional and helpful and show hospitality to their customers and do follow up call to make sure everything is ok with truck hospitality to their customers and do follow up call to make sure everything is ok with truck More

My experince was fantastic. Everyone made me feel like my sale was top priority. I already know my next car will be coming from you... Next car is going to be a maxima. sale was top priority. I already know my next car will be coming from you... Next car is going to be a maxima. More