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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

June 11, 2021

Friendly, Polite & Professional ! The car buying process was easy and hassle free! I left with my new car and a smile! Thank you Hart Nissan! ♥️- Nissan Versa SR More

by candacefuller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter , Asia, Rodney Booker, William Jackson, Brittany Esteppe, Joseph McCauley
Jun 14, 2021 -

Victory Nissan of Mechanicsville responded

candacefuller, thank you for the wonderful review! We are so excited to have you as part of our Hart Nissan family! Congratulations on your new vehicle and please do not hesitate to contact us if there is any other assistance we can provide to you now or in the future.

June 11, 2021

They were exceptionally helpful..Thank you Hart Nissan. They made me feel right at home. They also worked several days I got a new car not used More

by sharitaco98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Jun 14, 2021 -

Victory Nissan of Mechanicsville responded

sharitaco98, welcome to the Hart Nissan Family! We are happy to hear that Hunter provided you with the car buying experience that you deserve! That is the Hart way! We look forward to servicing you and your vehicle in the future!

June 09, 2021

The employees were very friendly and greeted us and offered to help. Brittany was very knowledgeable about the financial part of buying a car. She took really good care of us. More

by THEROBERTS10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe
Jun 10, 2021 -

Victory Nissan of Mechanicsville responded

THEROBERTS10, thank you for the wonderful review and welcome to the Hart Nissan family! We look forward to servicing you and your vehicle in the future!

June 07, 2021

This was the best and most painless car buying experience that I have had in my seventy nine years. The staff was extremely helpful and wanted me to be happy with my choice of vehicles, Doug was very helpful More

by Don Crain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Kevin Anderson, Brandon Baker, Phil Kuzniar
Jun 08, 2021 -

Victory Nissan of Mechanicsville responded

Mr. Crain, congratulations on your vehicle purchase and welcome to the Hart Nissan Family! We strive for 100% customer satisfaction and seems that Doug and Brandon provided you with such. We will be sure to share your kind words with them. Please do not hesitate to contact us directly if there is any other assistance that we can provide to you at any time.

June 07, 2021

From the moment we walked on the lot, a good experience and pleasure to deal with. Chris Brown was great to work with and made the buying process a breeze. We will be back next time in the market for a new More

by katalincurrle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Jun 08, 2021 -

Victory Nissan of Mechanicsville responded

katalincurrle, welcome to the Hart Nissan Family and congratulations on your new ride! We appreciate you taking the time to share with us about your experience and look forward to seeing you again soon.

June 06, 2021

Not at first looking to purchase a new car, I was pleasantly surprised by the friendly effort and courtesy from Will Brown. He was excellent. More

by MJHCONNECT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Jun 08, 2021 -

Victory Nissan of Mechanicsville responded

MJHCONNECT, welcome to the Hart Nissan Family and what a wonderful review! Thank you for the kind words and the high rating, we appreciate you taking the time to share about your experience with our dealership and Wil Brown! We look forward to seeing you again!

June 04, 2021

Sales favorite word is sorry,after 30 times it does not mean anything, you should never say that to a customer. I made arrangements ahead of time. and still took 4 hours, houldn't take 4 hours to buy a tru More

by radonman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph McCauley
Jun 07, 2021 -

Victory Nissan of Mechanicsville responded

radonman, here at Hart Nissan we strive for 100% customer satisfaction at each dealer visit and seems we have missed that opportunity with you. We certainly apologize for the inconveniences that were presented to you during your time with our staff, and appreciate you taking the time to share your feedback so we can be sure this does not happen again. If you would like to discuss your experience in more depth with us, please do not hesitate to contact us directly.

June 02, 2021

Doug was most excellent; very friendly & provided good information about Kicks. A true “Virginia Gentleman.” The “finance” person, Phil, not so much. Unsure why we had to interact with him since we Too More

by BHSNITZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Phil Kuzniar
Jun 03, 2021 -

Victory Nissan of Mechanicsville responded

BHSNITZER, thank you for taking the time to share about your experience with our staff. We appreciate your feedback regarding your time with us. We strive for 100% customer satisfaction and seem to have missed that opportunity with you. I would love to discuss your time with us in more detail, please give me a call at 804-522-1694. Madison Hendricks Owner Loyalty Manager

June 01, 2021

Phil Englander was great! The final price was exactly as quoted, and they even covered my trade in loan which was higher than the original offer! No upselling, straight forward and a great car ! More

by Wes G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Englander, Phil Kuzniar
Jun 03, 2021 -

Victory Nissan of Mechanicsville responded

Wes G., welcome to the Hart Nissan Family! We strive for 100% customer satisfaction, it's the Hart way! We hope you enjoy your new ride, and look forward to servicing you and your vehicle in the future! Please do not hesitate to reach out if there is anything else that we can help you with!

May 31, 2021

Great very nice to me and my family will if I need something else I would like visit this place again and I will tell some other people about this place More

by Daumble64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Demond Tarrer
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