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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

June 30, 2021

Chris Brown was wonderful to work with. Very patient in showing me all the features. Easy to talk to and very pleasant. Tried to get me the best deal. More

by Armymom02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Chris Brown, Phil Kuzniar
Jul 02, 2021 -

Victory Nissan of Mechanicsville responded

Armymom02, welcome to Hart Nissan family and congratulations on your new vehicle purchase! Thank you for the kind words, we look forward to seeing you again!

June 29, 2021

The level of customer service was demeaning. I don’t feel that I need to explain why I took a short term leave from work when you can see on my paycheck stubs I been with my company for a little bit over 2 y More

by Lkcblessed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wil Brown, William Wood
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

Dear Lkcblessed, I am so sorry to read you had a less than favorable experience with our Dealership. We strive to take care of each and every one of our customers with the highest level of courtesy and professionalism. Please feel free to reach out to me personally, so I can look into the situation and hopefully find a resolution for you. Phil Englander (804) 417-2590

June 27, 2021

I felt welcome from the moment I walked into the dealership. I felt I was the most important customer. Chris Brown was so professional and helpful and kept me updated throughout the entire process More

by Mimibrown804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Phil Kuzniar
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

Mimibrown804, congratulations on your new vehicle purchase and welcome to the Hart Nissan Family! We look forward to servicing you and your vehicle again.

June 27, 2021

I had a very bad experience the first time with a crooked salesman name Tate and said I would never go back but I met Chris Brown, he is by far an outstanding person , he went above and beyond to he More

by brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

brenda, we appreciate you taking another chance with our sales team and Hart Nissan! We are happy to hear that Chris was able to present you with the customer service you deserve. Thank you for the kind words, and congratulations on your vehicle purchase.

Jun 29, 2021 -

brenda responded

I just cant give Chris enough credit that he deserves for all that he did to get me what I wanted in a car, just hope he is awarded for his out standing service, Thank You, Brenda

June 27, 2021

The staff was very friendly and Jeremaiah is very knowledgeable and courteous. We will definitely recommend this dealership to our friends and family More

by RODRIGUEZ3030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Joseph McCauley, Jeremiah Haskins
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

RODRIGUEZ3030, welcome to the Hart Nissan Family and congratulations on your new vehicle purchase! We appreciate you taking the time to share about your experience with us and look forward to seeing you again!

June 26, 2021

Very on point @ fast. I was in @ out in about 1/2 More

by mmac292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Le'Ron Gales
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

mmac292, congratulations on your new vehicle purchase and welcome to the Hart Nissan family! We look forward to servicing you and your vehicle again in the future! Please do not hesitate to contact us directly if we can further assist you at any time!

June 24, 2021

Upfront and truthful. Very helpful and courteous. Always followed in an appropriate and timely manner. Never felt pressured to buy vehicle. Car was very clean. More

by ANTWANWILKERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood, Phil Kuzniar
Jun 25, 2021 -

Victory Nissan of Mechanicsville responded

ANTWANWILKERSON, thank you for the kind words and welcome to the Hart Nissan Family! We look forward to servicing you and your vehicle again in the future.

June 18, 2021

They truly make you feel like you are apart of a family. Thank you for your service and the buying of my car. You guys are amazing More

by ANGELPRINT29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Wil Brown, Le'Ron Gales
Jun 19, 2021 -

Victory Nissan of Mechanicsville responded

ANGELPRINT29, thank you for the review! We take pride in our customer service and dealer experience. We look forward to servicing you and your vehicle again! Please do not hesitate to contact us directly if there is any other assistance that we can provide to you at any time.

June 18, 2021

I leased a new Rogue SV yesterday. Making a deal and getting the car I wanted was a very easy and pleasant process. This is the fourth car we have leased at Hart and each time, it has been a satisfying More

by PapaSmurf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Jun 19, 2021 -

Victory Nissan of Mechanicsville responded

PapaSmurf, thank you for your repeat business with Hart Nissan! We are so glad to provide you with the experience that makes you choose us every time! Thank you for the kind words, we look forward to servicing you and your vehicle in the future!

June 14, 2021

Dealership is not bad but the service was terrible. Salesman wouldn’t really help with a car. Just stood at the door cause he said it was hot. Asked for water said he didn’t have any and walked in and More

by sweetpea4us2921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Coffman, Phil Kuzniar, Renjit "RJ" Oommen
Jun 16, 2021 -

Victory Nissan of Mechanicsville responded

sweetpea4us2921, thank you for taking the time to share about your experience with our dealership and employees. I certainly apologize for the poor customer service experience and will be using this feedback to ensure that this does not happen again. I do hope that you enjoy your new vehicle purchased with us and hope to keep you as a part of the Hart Nissan Family. If you would like to speak further about your experience, please do not hesitate to contact me at 804-522-1694. Madison Hendricks Owner Loyalty Manager

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