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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

August 18, 2021

It was the worst experience I’ve ever had at a dealership in my life. I will not ever come back and will not recommend this to any friends or family More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Compton
Aug 18, 2021 -

Victory Nissan of Mechanicsville responded

Adam-I am so sorry to read you had an experience that fell below your expectations. I would like to discuss the visit with you so I can understand what happened, and attempt to correct the situation. I can be reached at 804-417-2590 Phil Englander. Thank you in advance for allowing me to resolve the issue

Aug 19, 2021 -

Victory Nissan of Mechanicsville responded

Adam-I am so sorry to read you had an experience that fell below your expectations. I would like to discuss the visit with you so I can understand what happened, and attempt to correct the situation. I can be reached at 804-417-2590 Phil Englander. Thank you in advance for allowing me to resolve the issue

August 18, 2021

Excellent experience, Will Burton was helpful from the time we got out of our vehicle to driving off in a new car. Thanks you for your time and help. My wife enjoys the new Nissan Sentra :) More

by mrbcook1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown, Joseph McCauley
Aug 18, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your kind review. we appreciate you and hope your Vehicle brings you miles and miles of smiles! Welcome to the Hart Family!

August 16, 2021

Chris was great he bought my car to my home after picking it up told me come back and wash again and fill up due to rain More

by asmith60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Aug 16, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the kind review. We truly appreciate the opportunity to earn your business. Welcome top the Hart Family, and we hope your new Nissan brings you miles and miles of enjoyment!

August 13, 2021

From start to finish everything Rodney said he was going to do got done. Even down to traveling for hours just to get my vehicle. He's the go to guy for sure! More

by Gbobbitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker, Joseph McCauley, Phil Kuzniar
Aug 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the review. I will share this with Rodney, and the rest of our staff. We appreciate the opportunity to serve you and earn your business!!! Welcome to the Hart Family!

August 13, 2021

Hart Nissan did a great job! Very helpful in locating the car I was interested in . The salesman (Rodney) did a great job. Would definitely send my friends to this dealership. More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
Aug 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the kind review! We appreciate the business and we appreciate you!

August 12, 2021

Worst dealership I ever delt with.Did not get a truck. Worst dealership I ever delt with. Did not get a truck. 5.64 percent interest rate with a 818 credit score. I could brought a house with 2.94 percent More

by DARRELL.OBERRY
Recommend Dealer
No
Employees Worked With
Demond Tarrer
Sep 13, 2021 -

Victory Nissan of Mechanicsville responded

Mr. Oberry, I understand you have spoken with one of our Sales Managers, and there may have been some miscommunication regarding the transaction, and certain expectations that we were unable to meet. We truly appreciate the opportunity to earn your business, and want to make sure that every step has been taken to ensure your satisfaction. Thank you

Sep 13, 2021 -

DARRELL.OBERRY responded

No thank you. Never deal with you all never again.

August 12, 2021

Great Chris is awesome he helped me get into a car and he was very patient I really am satisfied with they customer service very respectful More

by Tameka J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Chris Brown, Phil Kuzniar
Aug 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the kind words and wonderful review of your recent experience with our Dealership. Welcome to the Hart Family and we appreciate the opportunity to earn your business! Please tell your friends who treats you right! Look forward to seeing you again!

August 12, 2021

Excellent dealership friendly personnel clean building. Good service so far. The car could have come with door seal protector on the inside. Expensive that we have to do. More

by Kcw1346
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton
Aug 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the kind review. We truly appreciate you and the opportunity to earn your business.

Aug 13, 2021 -

Kcw1346 responded

ok

August 11, 2021

Great overall experience. Willing to answer all of my questions and go the extra mile to make sure I was pleased with my truck purchase! More

by rccrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Haskins
Aug 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the great review! I will share your comments with Jeremiah, and I am sure he will be thrilled. It is Hart Nissan's goal to give everyone of our guests a World Class experience! We appreciate the opportunity to earn your business and we truly appreciate you!

August 11, 2021

Absolutely awesome! Purchased 2 vehicles and service was outstanding from start to finish. Although there were a couple minor problems the response time to rectify the issues was remarkable. Rodney, Travis More

by A.Simon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle, Travis, Rodney Booker
Aug 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the amazing review! I will be sharing this with our staff! We truly appreciate the opportunity to earn your business, and appreciate you! Welcome to the Hart Family!!!

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