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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

September 17, 2021

Great dealership. Everyone there is very positive. I will recommend to friends and family to visit Especially Rj was very pleasant to work with. Found me the best deal . I give Rj a 10 for being a awes More

by da.brown49.db
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Oct 04, 2021 -

Victory Nissan of Mechanicsville responded

Da.brown49.db, we really appreciate your positive review!

September 17, 2021

I bought a car and not even a month in having problems and I don't even want the car anymore More

by madman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Coffman, William Wood, Kylie Hargrave
Sep 18, 2021 -

Victory Nissan of Mechanicsville responded

I am so sorry to read you are having issues with your Vehicle, that you recently purchased. Please give me a call at 804-417-2590, so we may have the opportunity to correct the situation. It is truly our intention to make sure each and every client of ours is pleased with their purchase. Thank you for bringing your concerns to our attention. Phil Englander

September 16, 2021

The Hart Nissan dealership is the best place to deal with in terms salespeople, service, and overall customer experience, and I am always satisfied with the results I receive. More

by daryl.isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker, Jonathan Gonzalez, Ashley Eaton, Nathan Atkinson, Rebecca Barker, Harlan Costea, Justin Cure, Judy Davenport, Kevin Demers, Ashley Reed
Sep 27, 2021 -

Victory Nissan of Mechanicsville responded

Thank you very much, here at Hart Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (804) 417-1012. Thank you again for your support. Sincerely, Wayne Haygood

September 16, 2021

Renjit Oommen is helpful, knowledgeable, kind, and he cares about the customers needs!! I recommend him! More

by TM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Oct 04, 2021 -

Victory Nissan of Mechanicsville responded

Tm, we really appreciate your feedback!

September 16, 2021

They show concerns about your vehicle and any situation you bring to their attention about it. More

by Monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hull, Brandon Baker, Elizabeth Kirby, Cody Ferri, Earl Rudd, Jonathan Gonzalez, Kelvin Solano, Wayne Haygood, Ashley Eaton, Colin Haygood
Sep 27, 2021 -

Victory Nissan of Mechanicsville responded

Thank you very much, here at Hart Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (804) 417-1012. Thank you again for your support. Sincerely, Wayne Haygood

September 15, 2021

Took advantage of a woman who knows nothing about cars to preform unnecessary service should have called the person that set up the service More

by lmskids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Sep 18, 2021 -

Victory Nissan of Mechanicsville responded

I am so sorry to read you are having concerns regarding you most recent visit to our Service Department. Please give our Service Manager Wayne Haygood a call at 804-417-0202, so we may have the opportunity to correct the situation. It is truly our intention to make sure each and every client of ours has a great experience whether it be in Sales, Parts and Service.. Thank you for bringing your concerns to our attention. Phil Englander

September 15, 2021

I had an appointment git there early. I waited an hour in the lobby no one even addressed me or ask if I needed help. I finally waved my hands. I was told the car I ended up purchasing was going to be More

by ROBERTSON648
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Kuzniar, Renjit "RJ" Oommen
Sep 18, 2021 -

Victory Nissan of Mechanicsville responded

I am so sorry to read you are having issues with your Vehicle, that you recently purchased. Customer Service is one of our foundations, and with our customers input, we can work together to correct issues that may arise from time to time. Please give me a call at 804-417-2590, so we may have the opportunity to correct the situation. It is truly our intention to make sure each and every client of ours is pleased with their purchase and their experience. Thank you for bringing your concerns to our attention. Phil Englander

Sep 18, 2021 -

Victory Nissan of Mechanicsville responded

.I am so sorry to read you are having issues with your Vehicle, that you recently purchased. Customer Service is one of our foundations, and with our customers input, we can work together to correct issues that may arise from time to time. Please give me a call at 804-417-2590, so we may have the opportunity to correct the situation. It is truly our intention to make sure each and every client of ours is pleased with their purchase and their experience. Thank you for bringing your concerns to our attention. Phil Englander

September 15, 2021

Great dealer very friendly they will take great care of you and all your car needs More

by dezzy83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Atkinson, Ashley Reed
Sep 27, 2021 -

Victory Nissan of Mechanicsville responded

Thank you very much, here at Hart Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (804) 417-1012. Thank you again for your support. Sincerely, Wayne Haygood

September 15, 2021

This is a nice dealership and our sales representative, Doug C. Has provide exceptional service both times our family has bought from Hart. All of my questions were answered and I didn’t feel pressured to More

by DUNNGB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe
Oct 04, 2021 -

Victory Nissan of Mechanicsville responded

Dunngb, we're glad you had such a wonderful experience with us!

September 14, 2021

Our sales person was very knowledgeable and concerned about our needs and he wanted to keep our payment in our range. More

by Rosalie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Wil Brown
Sep 14, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the amazing review, regarding your most recent visit to our Dealership. We truly appreciate the opportunity to serve you!

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