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Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Reviews
Vehicles
4.8
1,990 Reviews
Call Dealership (804) 215-1424
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

September 29, 2021

Always Courteous easy to get a ride home and back. Keeps Always Courteous easy to get a ride home and back. Keeps my car well maintained More

by dgtobin
Recommend Dealer
Yes
Employees Worked With
Alexander Tho
Report | Print
Oct 01, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Hart Nissan

September 29, 2021

Good service other than the constant harassment calls and texts to complete a survey about their service. More

by monte_dugger
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
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Oct 01, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much again for your feedback! We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2021

Hart Nissan is the best!! Great customer service.would definitely recommend!very quick and prompt More

by BILLYH55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Report | Print
Oct 01, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2021

The sales staff are great. They don't rush you or tell you what vehicle you need. Couldn't ask for a better service team. More

by DONNIDRUDLOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Englander, Max Royal, Chris Brown, Phil Kuzniar, Rebecca Barker, Melisa Stilwell
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Oct 01, 2021 -

Victory Nissan of Mechanicsville responded

Hi Donnidrudloff, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2021

Vehicle had not been serviced at 5 PM when I had a 10 AM apt. More

by MzMuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Eaton
Report | Print
Sep 30, 2021 -

Victory Nissan of Mechanicsville responded

I am so sorry to read that we had fallen below your expectations. I will share this information with our Service Department to find out what had happened to cause such a delay. We do set appointments to ensure the appropriate amount of time is allotted to perform the necessary service. Thank you for bringing this too our attention.

September 27, 2021

You always treat me Fair the service was good Jonathan is the man I'll be back again More

by REVELSREGINALD811
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Report | Print
Sep 29, 2021 -

Victory Nissan of Mechanicsville responded

Hi Revelsreginald811, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2021

We received lots of personalized service and the dealership tried hard to get us the car we wanted. More

by William.tedder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
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Sep 29, 2021 -

Victory Nissan of Mechanicsville responded

William.tedder, we really appreciate your positive review! We can't wait to see you again, have a great day.

September 26, 2021

I hope I would have him on my next visit, He made everything so relaxing with my Vehicle, I was a Happy customer when I left, Thanks sooo Much More

by bren440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haygood
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Sep 27, 2021 -

Victory Nissan of Mechanicsville responded

Thank you very much, here at Hart Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (804) 417-1012. Thank you again for your support. Sincerely, Wayne Haygood

Sep 27, 2021 -

bren440 responded

This is Brenda Johnson that had service on 8/26/21 for inspection with Jonathan Gonzalez not Wayne Haywood the service that I got from Jonathan Gonzalez is no way I can give it to Wayne Haywood sorry for my mistake I found my paper work from Jonathan Gonzalez, please I’m very sorry I wouldn’t recommend no one but Jonathan Gonzalez, if you need to speak to me on this matter my number is (804) 908-7908 Email address Bren440@aol.com Thank You

September 26, 2021

good service other than the constant harassment calls and text to complete a survey about their service. More

by ELIZUHHBEF
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Report | Print
Sep 27, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. I will share the comments regarding calls with our Team. We do strive to provide the best possible service, and the Surveys are vital to letting to us know how we are doing. We appreciate you!

September 26, 2021

Had issues on last two visits that I wasn’t happy with.. They forgot to do State Ibspection along with my oil change and did not. I had to come back and sit 2.5 hours to be complted. Wasted time. More

by Cathy31856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Report | Print
Sep 27, 2021 -

Victory Nissan of Mechanicsville responded

Cathy31856, thank you for your kind review; we are happy to pass along your comments to the team here at Hart Nissan! Thanks again for taking the time to leave us this information about your recent visit.

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