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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

October 17, 2021

The service representative I was paired with did a great job, however there was a recall on my vehicle which I wasn't told about until I contacted the service center to schedule my oil change. Only then was More

by Lakiyah Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McNeal, Michael McNeely
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Hi Lakiyah Spencer, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

October 17, 2021

The service was excellent and in a timely fashion and I was pleased and satisfied More

by aaliyahrowe53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Aaliyahrowe53, thank you for your kind review; we are happy to pass along your comments to the team here at Hart Nissan!

October 16, 2021

The service was great as usual. Staff was friendly and professional. Enjoyable experience as usual More

by mooreangela24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kirby, Melisa Stilwell
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Mooreangela24, we are so happy to read such a great review about Hart Nissan!

October 16, 2021

No problem getting an appointment. Prompt attendance to servicing my car when I got there. Coffee and danish were a treat while I waited. Car was cleaned and washed. I can tell that you value my time. More

by 7uhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Hi 7uhh, thank you so much for your positive comments about Hart Nissan!

October 15, 2021

Good customer service. Highly recommend among my family and friends. I plan to purchase my next vehicle very soon More

by SAMMY123234
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Sammy123234, your satisfaction is our top priority.

Oct 19, 2021 -

SAMMY123234 responded

Sammy123234@yahoo.com

October 15, 2021

Had to bring my car back in for the same problem, if they would of check it right the first time, I would have to pay $500 to get get fix. Had to pay for a part again that was supposed to had been fix More

by pbarnes234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Hi Pbarnes234, we regret to hear that you are displeased with your recent experience with us.

October 15, 2021

Good dealership service area. Very clean. Car is inspected thoroughly and anything found is explained and evaluated. They do not pressure for service work. Rather they explain the time frame in wh More

by FARHORIZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, but do not recall the name of the man I dealt with.
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 15, 2021

Today it was nice going there talking to the People that help me with my truck. More

by Chilata.white
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Chilata.white, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hart Nissan.

October 15, 2021

Brandon Baker always takes very good care of us!We Brandon Baker always takes very good care of us! We appreciate his honesty and knowledge. More

by lisa1163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Hi Lisa1163, thank you for taking the time to leave a review for us at Hart Nissan. We're happy we could meet your expectations!

October 15, 2021

Great communication doing my service I was able to get a loaner vehicle to get back-and-forth to work More

by jamison2777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Stilwell
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Jamison2777, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hart Nissan.

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