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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

October 25, 2021

The service I got from this dealership was very well done. They got me in, gave me a time for my car inspection and the price. I will be coming back to this dealership for my next autoinspection More

by lshortyjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 28, 2021 -

Victory Nissan of Mechanicsville responded

Lshortyjames, it's experiences like yours that really keep us motivated!

October 24, 2021

Very friendly informative the web did a great job I asked him questions and he answered them Excellent More

by Jmilburn0123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 26, 2021 -

Victory Nissan of Mechanicsville responded

We appreciate your positive review about your recent experience with us!

October 24, 2021

Your service technician needs to have a better Training As well as communication skills and a better response time More

by krg3
Recommend Dealer
No
Employees Worked With
Ryan
Oct 30, 2021 -

Victory Nissan of Mechanicsville responded

I would like to discuss your recent visit with our Service Department, to better understand where we may have fallen short of your expectations. Please feel free to give me a call at 804-417-2590 so that I may be of assistance to you. Phil Englander

Oct 30, 2021 -

krg3 responded

I'm good I just won't be coming back there again

Oct 30, 2021 -

Victory Nissan of Mechanicsville responded

I am so sorry to hear that. Again, if you would like to discuss the situation, I would very much like to understand what measures we need to take towards improvement. I appreciate you taking the time to share your thoughts. Have a wonderful weekend

October 24, 2021

This dealership has been wonderful, beginning with our sales representative, Doug, all the way through to the service department. I will never go anywhere else. More

by EUBAR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Gary Hull, Brandon Baker, Earl Rudd, Kelvin Solano, Max Royal
Oct 26, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2021

Everyone here odd really sweet and shows that they care about my experience every time I come in for a service. You guys are the best! More

by D.RICHA1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Michael McNeal
Oct 26, 2021 -

Victory Nissan of Mechanicsville responded

Hi D.richa1994, thank you so much for your positive comments about Hart Nissan!

October 22, 2021

The salesperson William Wood was great. He dis what he could to make it possible for me to purchase my car. Every effort was done. All staff was very pleasant. More

by jackiesanders0618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood
Oct 26, 2021 -

Victory Nissan of Mechanicsville responded

Jackiesanders0618, thank you for your kind words and this wonderful review!

October 22, 2021

People are pleasant but follow through is lacking-no Communication. No update until I came back twice More

by Pgpfranklin
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Doug Compton, Elizabeth Kirby
Nov 07, 2021 -

Victory Nissan of Mechanicsville responded

Pgpfranklin, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 22, 2021

I would recommend Hart Nissan to anyone who'd ask. My visits are always pleasant. The employees are friendly. The atmosphere is nice. The service area, showroom, customer waiting are always clean. Ryan N More

by oseanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nuttle
Oct 26, 2021 -

Victory Nissan of Mechanicsville responded

Oseanette, thank you for your kind words and this wonderful review!

October 21, 2021

Good service and on time.very friendly I will be backto see you all again More

by FRIEDACHAVIS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 23, 2021 -

Victory Nissan of Mechanicsville responded

Friedachavis59, reviews like this give us motivation and help us ensure we provide high-quality care.

October 20, 2021

Dealt with Renjit Oommen and Travis. By far the best dealship I have dealt with ever. Very professional, not pushy, and we’re very honest you can tell they care about their customers and veterans. Would More

by Stickney0331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen, Travis Thomas
Oct 22, 2021 -

Victory Nissan of Mechanicsville responded

Hi Stickney0331, thank you so much for your positive comments about Hart Nissan and our Staff!

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