Victory Nissan of Mechanicsville

Kept me in the loop. Check engine light went off. But is now back. 3 days later. Waiting to see how things work out. But excellent so far now back. 3 days later. Waiting to see how things work out. But excellent so far More

Excellent customer service by all the staff members. Doug Compton is a great salesman. Thank you. Compton is a great salesman. Thank you. More

Satisfied with the service and the dealership. I can always depend on Brandon Baker to make sure things go right. always depend on Brandon Baker to make sure things go right. More

Will and Joe are a dynamic duo. Excellent customer service. 2nd Nissan purchased from Hart. Keep up the excellent work service. 2nd Nissan purchased from Hart. Keep up the excellent work More

Good service but even with an appointment the wait time could use some improvement it as if, you just dropped in could use some improvement it as if, you just dropped in More

I don't take my car anywhere else. Great customer service and snacks in waiting area. and snacks in waiting area. More

The service is ok .. just a lot of confusion on getting your vehicle back to you in a timely manner. your vehicle back to you in a timely manner. More

Waiting time for oil changes and inspection is tooo long. Too many people waiting in the waiting area Too many people waiting in the waiting area More

Awesome dealership!! My car was damaged while in their shop and the damaged tail light was replaced without charge!! shop and the damaged tail light was replaced without charge!! More

We purchased our vehicle 8/13/2021 as of today, 10/27/21 I have not heard from Heather, title clerk, regarding the status of my NC plate or registration status. My husband and I both have called multiple ti I have not heard from Heather, title clerk, regarding the status of my NC plate or registration status. My husband and I both have called multiple times asking for status update or feedback regarding the registration/plate status. Phil in Finance has provided temp plates which will expire again. My issues with this company is lack of communication after the sale is complete. Margaret has been helpful in relying the messages and emails but the follow-up from the other parties mentioned has been limited to none. More