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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,991 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,991 reviews

November 10, 2021

Helpful easy welcoming team. I came in to look and they got me taken care of . More

by themonkeyandme2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Elizabeth Kirby
Nov 13, 2021 -

Victory Nissan of Mechanicsville responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 10, 2021

Everything was worth my while.gave great service.be nice to get a senior discount..tha More

by oteliawilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Atkinson
Nov 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for the great review!

November 09, 2021

So friendly. Works their hardest to get you what you want. Joseph and Hunter were great! They showed respect and no pressure through the whole process. This is my 2nd vehicle purchased here in 3 years a More

by FRONK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley, Hunter Brooke
Nov 13, 2021 -

Victory Nissan of Mechanicsville responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hart Nissan!

November 08, 2021

I have always went to Nissan of Richmond and my service was always hit or miss. Most of the time they act like they are doing me a favor by showing up for work. I will NEVER go back to Nissan of Richmond. More

by ARONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Atkinson
Nov 10, 2021 -

Victory Nissan of Mechanicsville responded

Aronda, thank you for your kind words and this wonderful review!

November 08, 2021

Truly customer focused. Not pushy. Good listeners. They knew what we were looking for and when it came in they called us right away before it could be sold to someone else. More

by charlie57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley, Le'Ron Gales
Nov 10, 2021 -

Victory Nissan of Mechanicsville responded

Charlie57, we're glad to hear you enjoyed your visit.

Nov 10, 2021 -

charlie57 responded

Hope to see you again in 3 years!

November 07, 2021

The purchase process and the salesman was good. However, I purchased the car one day and on the third day the car was back because of an issue that needed to be taken care. They have had the car for 26 days More

by LADYBYRD14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Wood
Nov 24, 2021 -

Victory Nissan of Mechanicsville responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (804) 417-1012. We look forward to hearing from you. Wayne Haygood

November 07, 2021

Sales staff was friendly. Inventory was nice. Great atmosphere in the new car building. Will consider using them in the future. More

by mikepatrick1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Nov 10, 2021 -

Victory Nissan of Mechanicsville responded

Thank you, and have a fantastic day!

November 07, 2021

the atmosphere in this dealership is unlike any i’ve ever experienced and the staff is incredibly helpful and willing to work to get a deal done More

by chilton.austin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley, Chris Brown
Nov 10, 2021 -

Victory Nissan of Mechanicsville responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hart Nissan!

November 07, 2021

I would not recommend this dealership to any person for any reason and this is after we bout 3 new cars from them over the past 4 years. More

by JaneDoe2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melisa Stilwell
Nov 07, 2021 -

Victory Nissan of Mechanicsville responded

I am very sorry to read you had a negative experience in our Service Department. We strive to provide a premium experience in every Department. When we fall short of this, it is important for us to understand where improvement needs to be made. Please call me at 804-417-2590, so we can discuss this. I would love an opportunity to make this right for you. Thank you! Phil Englander

November 07, 2021

Always enjoy my experience with staff and service at this location. This is mainly the reason I switched from the Broad Street location. More

by jon153army1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
Nov 10, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much again for your feedback! We hope you have a great day!

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