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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

November 20, 2021

Customer Service is very relaxed and friendly. Everything from entry, vehicle writeup, items needed attention, and any scheduled mileage factors. My wife and I were logged in as wait for vehicle. Jonath More

by wjgirard
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Nov 24, 2021 -

Victory Nissan of Mechanicsville responded

Wjgirard, thank you for your kind review; we are happy to pass along your comments to the team here at Hart Nissan!

November 20, 2021

I have bought 2 cars from Hart Nissan that year. This dealer is one of the best dealers that I have dealt with. Bruce Morgan More

by LMORGAN10362
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Kevin Anderson, Joseph McCauley, Elizabeth Kirby
Nov 24, 2021 -

Victory Nissan of Mechanicsville responded

Lmorgan10362, your wonderful feedback and rating mean a lot to us.

November 19, 2021

Started and ended on time. Comfortable waiting. Felt they conducted a comprehensive review of needs. More

by HOYTALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Nov 24, 2021 -

Victory Nissan of Mechanicsville responded

Hoytalan, we really appreciate your feedback!

November 18, 2021

AC was very knowledgeable and provided excellent sales support! Thank you so much for all of your help! More

by l.k.h
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan "A.C." Curtis
Nov 24, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 17, 2021

I wouldn’t have wanted to buy a car from anywhere else. The whole dealership looks amazing, the people are super friendly and are there to help quick and fast. More

by wrobinson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker, Elizabeth Kirby, Kara Greenfield, Rebecca Barker, Melisa Stilwell, Alan "A.C." Curtis
Nov 20, 2021 -

Victory Nissan of Mechanicsville responded

Wrobinson3, thank you for your kind words and this wonderful review!

November 16, 2021

RJ you rock. This was the best approach to a New car . RJ was able to find what I needed at the best rate and worked around my schedule which made it no hassle for me . Thank you !! More

by charnellejohnson0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen, Renjit "RJ" Oommen
Nov 20, 2021 -

Victory Nissan of Mechanicsville responded

Charnellejohnson0, we're happy you found our staff to be so supportive during your experience here at Hart Nissan.

November 16, 2021

My seller was Renjit rj oommen very professional and does everything to satisfy your needs More

by 96deja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Nov 19, 2021 -

Victory Nissan of Mechanicsville responded

Thank you, and have a fantastic day!

November 16, 2021

The truck I bought not even a month ago needs transmission work with 96k miles. More

by audmor89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wil Brown
Nov 27, 2021 -

Victory Nissan of Mechanicsville responded

I am very sorry to read your review. We will be getting with our Management and Service Team t better understand what has occurred with your Vehicle. Thank you for bringing this to our attention

November 16, 2021

Loved the experience! I usually hate dealing with car dealerships but Renjit "RJ" Oommen took the pain and aggravation out of the process. I highly recommend! More

by mikepatrick1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Nov 20, 2021 -

Victory Nissan of Mechanicsville responded

We appreciate your positive review about your recent experience with us!

November 15, 2021

Would not recommend Gina bother Nissan dealership. They have poor communication skills with clients. Do not follow up with you once they have your vehicle and don’t fix the issue the first time. More

by JaneDoe2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melisa Stilwell
Nov 15, 2021 -

Victory Nissan of Mechanicsville responded

I would like to discuss your experience, so we may work to correct the situation. Would you please contact Wayne Haygood, our Service Manager, at 804-417-0202 so he can look into the situation. Thank you, and I appreciate you taking the time to express your concerns.

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