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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,994 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,994 reviews

December 07, 2021

Went online late one night looking for a Nissan Rogue. Within a couple of days Doug Compton emailed me, followed up with a phone call. He was persistent, but I ignored him until I finally made up my mind More

by Mad Pate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Kevin Anderson
Dec 07, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Rogue!

December 07, 2021

Very disappointed with services as I was there 2 hours & 40 minutes to get inspection. More

by pvminor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Teets
Dec 21, 2021 -

Victory Nissan of Mechanicsville responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Wayne Haygood waynehaygood@hartnissan.com 804-417-0202

December 06, 2021

Decided to have my inspection done at Hart Nissan since they are closer to my home. I was very pleased with the quality of service and will use this in the future. They also gave a Vehicle Condition Report More

by boogey74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Dec 06, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 06, 2021

Will is a great salesman! No pressure, just great at making a customer happy! Easy going with financing.No pressure to buy unnecessary additional warranties.Service department is very timely& thorough. More

by BIGGKATTSQUEEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Wil Brown
December 06, 2021

Been close to 2 months and my trade in still hasn’t been paid off. Highly do not recommend trading in a car or purchasing a vehicle at this dealership. I’m unsatisfied with the service. More

by ROBINSONAUSTIN81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Renjit "RJ" Oommen
Dec 21, 2021 -

Victory Nissan of Mechanicsville responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (804) 417-1012 to discuss this further.

December 05, 2021

Outstanding attention to detail from my service advisor. Attention to detail and customer concerns were addressed More

by CAV24VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Dec 05, 2021 -

Victory Nissan of Mechanicsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dec 05, 2021 -

CAV24VA responded

Keep Brandon doing a great job.

December 05, 2021

My service guy mr Gonzalez was great! He made sure everything concerning my car was taken care of in a detailed way. More

by roxanne.barnes75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Dec 06, 2021 -

Victory Nissan of Mechanicsville responded

Roxanne, Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Hart Nissan. Please don't hesitate to reach out if you need anything else.

December 04, 2021

When ever I go in for an appointment, when the garage door goes up I'm always greeted with a smiling face and a greeting of the day. I am immediately waited on. Always with politeness. The young man or w More

by heyward6401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not see their picture. Therefore, I do not wish to choose a name.
Dec 05, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

December 03, 2021

I went in for service and also had a back wiper replace but when get home they didn't change the wiper it's the same wiper More

by CEDMAX12101210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melisa Stilwell, John Elliott
December 03, 2021

I would recommend all my friends to purchase a vehicle from you . The sale people's are great and the service is super. More

by DONNIDRUDLOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Ed Hartoonian, Brittany Esteppe, Joseph McCauley, Phil Englander, Cody Ferri, Max Royal, Dan Carbray, Andrew Coffman, John Elliott
Dec 03, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate the opportunity to be of service! We look forward to seeing you again!

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