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Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Reviews
Vehicles
4.8
1,991 Reviews
Call Dealership (804) 215-1424
View Awards

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,991 reviews

December 06, 2021

Will is a great salesman! No pressure, just great at making a customer happy! Easy going with financing.No pressure to buy unnecessary additional warranties.Service department is very timely& thorough. More

by BIGGKATTSQUEEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Wil Brown
Report | Print
December 06, 2021

Been close to 2 months and my trade in still hasn’t been paid off. Highly do not recommend trading in a car or purchasing a vehicle at this dealership. I’m unsatisfied with the service. More

by ROBINSONAUSTIN81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Renjit "RJ" Oommen
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Dec 21, 2021 -

Victory Nissan of Mechanicsville responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (804) 417-1012 to discuss this further.

December 05, 2021

Outstanding attention to detail from my service advisor. Attention to detail and customer concerns were addressed More

by CAV24VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
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Dec 05, 2021 -

Victory Nissan of Mechanicsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dec 05, 2021 -

CAV24VA responded

Keep Brandon doing a great job.

December 05, 2021

My service guy mr Gonzalez was great! He made sure everything concerning my car was taken care of in a detailed way. More

by roxanne.barnes75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Report | Print
Dec 06, 2021 -

Victory Nissan of Mechanicsville responded

Roxanne, Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Hart Nissan. Please don't hesitate to reach out if you need anything else.

December 04, 2021

When ever I go in for an appointment, when the garage door goes up I'm always greeted with a smiling face and a greeting of the day. I am immediately waited on. Always with politeness. The young man or w More

by heyward6401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not see their picture. Therefore, I do not wish to choose a name.
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Dec 05, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

December 03, 2021

I went in for service and also had a back wiper replace but when get home they didn't change the wiper it's the same wiper More

by CEDMAX12101210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melisa Stilwell, John Elliott
Report | Print
December 03, 2021

I would recommend all my friends to purchase a vehicle from you . The sale people's are great and the service is super. More

by DONNIDRUDLOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Ed Hartoonian, Brittany Esteppe, Joseph McCauley, Phil Englander, Cody Ferri, Max Royal, Dan Carbray, Andrew Coffman, John Elliott
Report | Print
Dec 03, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate the opportunity to be of service! We look forward to seeing you again!

December 03, 2021

Great service and friendly people! They even washed the outside of my car which was unexpected! More

by sherri4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Stilwell
Report | Print
Dec 05, 2021 -

Victory Nissan of Mechanicsville responded

Sherri4, thank you for sharing your positive experience!

December 03, 2021

Dealership is terrible. If you don’t want your warranty or title go to Hart Nissan!!! More

by Karenellis1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Anderson, Chris Brown, Heather Taylor
Report | Print
Dec 05, 2021 -

Victory Nissan of Mechanicsville responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 30, 2022 -

Karenellis1 responded

Dealership is terrible!! Strongly suggest going elsewhere

Jun 30, 2022 -

Victory Nissan of Mechanicsville responded

Karen-I am sorry to read that you are disappointed with us? Could you please reach out to me directly so I can attempt to resolve any issue you are experiencing. Thank you in advance for your time. Phil Englander 804-417-2590

December 03, 2021

Horrible service and ripoff. Got scammed out of $650 just cause I did not agree to getting charged over $3k to get things done that my car did not. I got the one thing that needed to be fixed n paid $650 but More

by SINGHD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Nuttle
Report | Print
Dec 21, 2021 -

Victory Nissan of Mechanicsville responded

We would like to have a better understanding about your experience. Please reach out to us at (804) 417-1012 at your earliest convenience and we will do our best to resolve this with you.

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