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Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Reviews
Vehicles
4.7
1,994 Reviews
Call Dealership (804) 215-1424
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,994 reviews

December 11, 2021

Said tire pressures were 36psi WRONG!!!!! NEVER CHECKED!!!! IF YOU ARE NOT GOING TO CHECK THEN DON'T WRITE IT DOWN. Rear shocks BAD LEAKING causing body to hit tires didn't say a thing. Low beams a More

by gstr1ng2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Nuttle
Report | Print
Dec 26, 2021 -

Victory Nissan of Mechanicsville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Wayne Haygood Service Manager (804) 417-0202

December 11, 2021

My first oil change in my new kicks went very well. The service associates Brandon was very nice and professional. More

by ARROYO_YIISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker, Brandon Baker
Report | Print
Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hart Nissan!

December 11, 2021

The service rep Brandon is always courteous and helpful. Pleasant to deal with someone like him More

by Elainewise1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Report | Print
Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you, Elaine, for taking the time to share your thoughts on working with our team. We're glad to hear Brandon delivered such a great experience!

December 10, 2021

Everyone at HART Nissan is wonderful! They are all friendly and care about your concerns with your vehicle. More

by Chs11659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haygood, Melisa Stilwell
Report | Print
Dec 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hart Nissan. Please don't hesitate to reach out if you need anything else.

December 10, 2021

My vehical was involved in a road bed collision during a storm. The insurance company was attempting to deny the transmission repair. The vehical would not drive over 10 miles per hour. We finally had the c More

by KATE_LINDSEY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Report | Print
Dec 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 09, 2021

Everyone was very friendly and welcoming. The process was easy and getting my vehicle in for maintenance was a breeze. Service was done quicker than I had expected. More

by Danieltaylorimages
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Jonathan Gonzalez
Report | Print
Dec 10, 2021 -

Victory Nissan of Mechanicsville responded

Thanks for sharing your thoughts about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

December 09, 2021

Friendly helpful and quick turnaround. Was also lucky enough to get a next day appointment! More

by vinnie_pistol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker, Jonathan Gonzalez
Report | Print
Dec 10, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for choosing Hart Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 09, 2021

Great service, in and out with no problems. Everyone was polite and very friendly. Pleased More

by Ms. Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Ferri
Report | Print
Dec 10, 2021 -

Victory Nissan of Mechanicsville responded

We appreciate your business and our team looks forward to serving you again soon!

December 08, 2021

The lobby was gorgeous, filled with plants, sunlight, and figurines, and the staff were kind and professional. More

by EMRUIZ709
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Rodney Booker, Phil Englander
Report | Print
Dec 08, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 08, 2021

Service department always provides outstanding and quality service. Brandon is always professional and patience with me. Very pleased with the dealership. More

by ycl194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Report | Print
Dec 08, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon and our team here at Hart Nissan.

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