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Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Reviews
Vehicles
4.8
1,990 Reviews
Call Dealership (804) 215-1424
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

December 12, 2021

I’m very please everything went very well Rodney Booker was on point with his feed back information I would refer him to anyone else that is looking for a car.HAPPY HOLIDAYS More

by koolmomred15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
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Dec 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your feedback on your recent visit to Hart Nissan. It's great to hear that Rodney able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 12, 2021

Hart Nissan has a nice selection of used vehicles. Price of car was lower than most. More

by KURTANDMONA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
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Dec 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2021

Excellent from Management to Sales….Thanks to Phil and Ac for making my sale great…. More

by Vgtweety64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley, Phil Englander, Jonathan Gonzalez, Alan "A.C." Curtis
Report | Print
Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan.

December 11, 2021

Was told that wiper fluid would be topped off— none added and it’s almost out. More

by JPSBELIEVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
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Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

December 11, 2021

Doug did a great job assisting us with finding a new car for our daughter! More

by Kristi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton
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Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

Thanks for sharing your thoughts about your experience with Hart Nissan. We appreciate your family's business,Kristi, and hope to see you again soon!

December 11, 2021

Brandon was excellent. Positive and customer oriented the entire time with me. I als shared this with Phil the manager More

by rbarker7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Report | Print
Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brandon and the rest of our team, and we look forward to working with you again.

Dec 12, 2021 -

rbarker7 responded

My pleasure. As my last note reveals I did discover some scratches and dings on one of my wheels after the service and need to get this repaired by you. Thank you. Thanks.

December 11, 2021

Said tire pressures were 36psi WRONG!!!!! NEVER CHECKED!!!! IF YOU ARE NOT GOING TO CHECK THEN DON'T WRITE IT DOWN. Rear shocks BAD LEAKING causing body to hit tires didn't say a thing. Low beams a More

by gstr1ng2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Nuttle
Report | Print
Dec 26, 2021 -

Victory Nissan of Mechanicsville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Wayne Haygood Service Manager (804) 417-0202

December 11, 2021

My first oil change in my new kicks went very well. The service associates Brandon was very nice and professional. More

by ARROYO_YIISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker, Brandon Baker
Report | Print
Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hart Nissan!

December 11, 2021

The service rep Brandon is always courteous and helpful. Pleasant to deal with someone like him More

by Elainewise1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Report | Print
Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you, Elaine, for taking the time to share your thoughts on working with our team. We're glad to hear Brandon delivered such a great experience!

December 10, 2021

Everyone at HART Nissan is wonderful! They are all friendly and care about your concerns with your vehicle. More

by Chs11659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haygood, Melisa Stilwell
Report | Print
Dec 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hart Nissan. Please don't hesitate to reach out if you need anything else.

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