Victory Nissan of Mechanicsville
Mechanicsville, VA
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This was not the normal new or used car sale. This sale was for a 1946 Ford Deluxe Coupe. Disappointed in the follow-up service after the sale. The Salesman made promises that were not kept af This sale was for a 1946 Ford Deluxe Coupe. Disappointed in the follow-up service after the sale. The Salesman made promises that were not kept after the sale. There was a big box of parts that were to be included and was not. Phil Englander got involved and corrected the problem immediately. Phil's customer service turned my experience around and restored my confidence in the dealership. Thanks Phil for taking the time to resolve my issue. More
This dealership is one of the best Nissan dealerships to buy a vehicle. Very professional and Joseph McCauley is the best salesman there!!!!! buy a vehicle. Very professional and Joseph McCauley is the best salesman there!!!!! More
I bought my first pickup from Hart Nissan when they were still Sherry Nissan and it’s been a good dealership for me. They do try to low ball the xxxx out of you when you trade in a car with them so know wha still Sherry Nissan and it’s been a good dealership for me. They do try to low ball the xxxx out of you when you trade in a car with them so know what your vehicle is worth and be prepared to stand your groun, they finally met me close to what my vehicle was actually worth but they tried to say my vehicle was worth half of what it actually was when we first started negotiating I almost walked out. They will take advantage of people who don’t know what they are talking about so so your research firs. I wish they had retained some of their employees from when they were Sheehy Nissan literally don’t recognize a single employee from those days. All that said if you know your stuff they will work with you to get you out the door with a vehicle that hats the right price for you, just don’t be chump and you won’t get got. More
We had great experiences with them very professional , great patient, nice and within a hour we bought the car we wanted. Thank to Hart Nissan especially Joe and Chris. great patient, nice and within a hour we bought the car we wanted. Thank to Hart Nissan especially Joe and Chris. More
I dealt with the used car subsection of the dealership and they were beyond helpful. Will Wood accomodated several test drives and the team at Hart Nissan kept in touch with me between visits. Our dealer, and they were beyond helpful. Will Wood accomodated several test drives and the team at Hart Nissan kept in touch with me between visits. Our dealer, Mr. Wood, even came in on a day off to help us get into our new (to us) car. They were easy to work with for financing as well, but I'd say always know your credit before buying any type of car. The experience was a positive one for sure. I would trust them with my family and friends. More
After posting my review Mr. Phil reached out to me to discuss my review. He acknowledged the mistakes, genuinely apologized, and agreed with to my suggestions in regards to impl Phil reached out to me to discuss my review. He acknowledged the mistakes, genuinely apologized, and agreed with to my suggestions in regards to implementing a better system with out if state purchases.Everyone involved in my sale personally contacted me to apologize. They are very compassion and concerned about the their customers. Thank you for contacting me. FYI, the SUV was incredibly beautiful and runs excellent. Shipment was fast and they reimburse me for a detailed car wash. Thank you Mr. Phil More
Everyone was very friendly and nice the atmosphere of your show room is very nice. The salesman was very nice an helpful I was ready to give up he said don't and the next 😀 thing I was approved .Than your show room is very nice. The salesman was very nice an helpful I was ready to give up he said don't and the next 😀 thing I was approved .Thanks More