Victory Nissan of Mechanicsville

Brandon Baker was on point today. Excellent service from start to finish. No complaints here. I think they finally got this service department correct after my last visit which was Excellent service from start to finish. No complaints here. I think they finally got this service department correct after my last visit which was an abomination. I will be back thanks to Brandon B. More

They do not stand behind their product. I have a 2020 rouge that water is getting into the driver side rear tail light. They fixed this problem in Oct 2022. Brought the vehicle back in Oct I have a 2020 rouge that water is getting into the driver side rear tail light. They fixed this problem in Oct 2022. Brought the vehicle back in Oct 2023 for 30000 oil change and told them water is getting in the same light again. They had me bring it back so they could do their sprinkler test and told me no water is in the light. Funny thing is when I went up their to get the car their was water condensation in the light. My salesman was their with me and saw the water. I have multiple pictures and videos of water in the light. He called the dealership manager and he said for me to bring it back when their is water in the light again. So I just left the dealerships and tried to show them that their was water in the light and no manager came and looked at it light. The service desk guy told me their is nothing they could do since the repair is over a year old. So why did buy a extended warranty? So basically that tells me they don't stand behind their product. More

I was super frustrated with car buying process, especially online. I was referred to William Jackson by a close and he stayed late to work with the rest of the Hart team to make my car purchasing e especially online. I was referred to William Jackson by a close and he stayed late to work with the rest of the Hart team to make my car purchasing experience way less stressful. More

It was a very smooth sale , probably the best experience we have ever had. Chris Brown was easy to work with and very knowledgeable. we have ever had. Chris Brown was easy to work with and very knowledgeable. More

Good experience only complaint didn’t take stickers off windows but other than that good windows but other than that good More

I had a great experience at Hart. I am really loving my new Nissan Z. I am really loving my new Nissan Z. More

Exceptional quality and service! Fast, efficient, and customer-oriented. Fulfilling my needs was focus of all servicing personnel. Fast, efficient, and customer-oriented. Fulfilling my needs was focus of all servicing personnel. More

Awesome service. Great vehicle. Wonderful sales rep. What more can a person ask for when buying a car?? Great vehicle. Wonderful sales rep. What more can a person ask for when buying a car?? More

Chris kept his word and helped get items fixed in my son’s car. He was always a text away, and didn’t hesitate to offer assistance. son’s car. He was always a text away, and didn’t hesitate to offer assistance. More

Another fantastic experience with Chris Brown. He is honest, and makes car buying easy and exciting. Chris is a 2nd to none Salesman. I will never buy a car from anyone else. We love Margaret He is honest, and makes car buying easy and exciting. Chris is a 2nd to none Salesman. I will never buy a car from anyone else. We love Margaret at the front desk, who makes everyone feel welcome and important. Thank you to Kevin Anderson for always making the deal work for us and for Beckett’s CarFax car fox. Great dealership! More