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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,991 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,991 reviews

March 26, 2022

RJ was fantastic! He was not pushy at all. My sister and I really liked the way he explained things to the both of us. He worked with us on the purchase of my car, and More

by vickiewhitaker1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Renjit "RJ" Oommen
Mar 28, 2022 -

Victory Nissan of Mechanicsville responded

Congratulations on your new vehicle, Vickie! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 24, 2022

My name is Michael kirby and I was very pleased with RJ at hart Nissan. I highly recommend RJ if your looking for a new car he will get you in and out with a smile. More

by Akirby5473
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Mar 25, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to write this review, Michael. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! RJ and all of us at Hart Nissan are glad to have you as a customer.

March 23, 2022

RJ was great he wasn't pushy, he listened to me , he stayed in communication with me. He gave you time to make a decision. He explain things to you about process , he gave me since of comfort. He made More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"D" detail department, Brittany Esteppe, Renjit "RJ" Oommen
Mar 23, 2022 -

Michelle responded

Thank you RJ

March 23, 2022

Quick and helpful. Did not feel pressured to make a purchase. Rodney was great to work with. More

by ryanwdeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
Mar 24, 2022 -

Victory Nissan of Mechanicsville responded

Thank you, Ryan. We are very happy to hear that Rodney provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 21, 2022

Would not call me back l, I called everyday for 3 days til I went up there. They still did not know what was going on with my truck I bought from them. Then they gave me my car back because the truck was More

by JESS1121983
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Esteppe, Ashley Hepburn, Andrew Coffman, Jay Neal
Apr 04, 2022 -

Victory Nissan of Mechanicsville responded

Jess, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Phil Englander phil@hartnissan.com 804-417-2590

March 21, 2022

Had to take the suv back more than I drove it hopefully it’s fixed and correctly this time update it’s fixed and William made sure of it hoping it stays that way was a little so so about it but he got me s More

by slhkids
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, William Wood, RON TROTMAN
Mar 25, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Phil Englander phil@hartnissan.com 804-417-2590

March 20, 2022

I have always gone with this dealership. Started with a 93 Sentra, 2006 Sentra, 2012 Sentra, 2016 rogue and recently went into the 2022 rogue with the help of Tamara Thompson. She was knowle More

by Slrussell1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Mathew Sweeney, Tamara Thompson
Mar 21, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your wonderful review! We are thrilled that Tamara had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new 2022 Rogue, and we thank you for choosing Hart Nissan!

March 20, 2022

Sale went well. Doug was great. Not thrilled that my 2nd key was lost and I have to drive 110 miles and waste 1/2 of a day off to replace it. More

by CORNFLAKEGIRLPONY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Tamara Thompson
Mar 21, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your excellent rating! We are so glad that Doug had the opportunity to work with you. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

March 20, 2022

Great service, very courteous, and Doug was an outstanding salesman and took the time to show me around the new vehicle. More

by LeeR611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton
Mar 21, 2022 -

Victory Nissan of Mechanicsville responded

Lee, Thank you for your very kind review. Doug and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan.

March 20, 2022

Honestly the best car buying experience I’ve had in years. These guys actually made it enjoyable to spend a ton of money More

by RUSSBANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen, Jay Neal
Mar 21, 2022 -

Victory Nissan of Mechanicsville responded

Russ, Thanks for sharing your thoughts about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

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