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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,991 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,991 reviews

May 07, 2022

accommodating, helpful, friendly, hospitable, kind, easy to transact and excellent service specially the staff name Doug. all my questions were answered in a detailed and courteous way, satisfied costu More

by jel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton
May 09, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with Doug and our team. We're glad to hear we delivered such a great experience!

May 07, 2022

Very pleasant experience! ! My salesperson and finance guy were absolutely AWESOME!!! Even recommended my sister go there. More

by DeeDee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Jay Neal
May 09, 2022 -

Victory Nissan of Mechanicsville responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hart Nissan!

May 06, 2022

The process was very easy going and exciting! The environment was very calm and fresh. I feel confident about my purchase. More

by MAHOGANINM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
May 09, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 06, 2022

Computer said the switch and transfer case motor were bad on 4x4 armada. Replaced the switch and it fixed the problem. The transfer case motor ended up not being bad. Paid over $400 for it and they wouldn’t More

by Dbeau
Price
Recommend Dealer
No
Employees Worked With
Mathew Sweeney, Kara Greenfield, William "Yogi" Darnes, Aaron Goodwin
May 09, 2022 -

Victory Nissan of Mechanicsville responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Wayne Haygood waynehaygood@hartnissan.com 804-417-0202

May 06, 2022

I came into your dealership last Sunday to co-sign for my grandson, who purchased a car. Apparently the person who processed the paper made a large mistake as to who was purchasing and who was the co-signer More

by Increws
Recommend Dealer
No
Employees Worked With
N/A
May 09, 2022 -

Victory Nissan of Mechanicsville responded

Please give us a call to discuss this matter. DMV registration has no bearing on a Credit Report or a Credit Rating. The mere fact that you co-signed for a Vehicle is the factor that would affect any credit rating in the future. Please let me know the best number to reach you at, so I can help resolve the issue. Thank you Phil Englander phil@hartnissan.com 804-417-2590

May 09, 2022 -

Increws responded

My issue has been corrected.

May 05, 2022

Best experience, everyone was very courteous and helpful. Compared to other dealerships this one was by far the best. More

by Krdorsett21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Jay Neal
May 09, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 04, 2022

The Sales Rep Chris Brown found exactly the car we were looking for at the payment we would accept. More

by walter.klauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Margaret Gullins, Chris Brown
May 05, 2022 -

Victory Nissan of Mechanicsville responded

Thanks for your feedback on your recent visit to Hart Nissan. I'm glad to hear that Chris was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 04, 2022

Great help and friendly staff. I love my new used car! I would recommend to friends and family in the market. More

by mmeudailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood
May 05, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 01, 2022

I will continue to come back to this dealership over and over. They have shown me many times that they truly care about my experience. They go above and beyond my expectations. I have personally dealt with More

by mikekinticorichmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Joseph McCauley, William Wood, Tyler Roy
May 02, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us once again to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

May 01, 2022

I am very pleased with my experience in dealing with Hart Nissan. I was in the market for a larger vehicle that would be able to tow a 21ft travel trailer that I hope to purchase in the near future. Wasnt More

by coastrnut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker, Wil Brown, Alan "A.C." Curtis
May 02, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan.

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