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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,991 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,991 reviews

July 18, 2022

Amazing customer service. They went above and beyond to get me in a car today. I appreciate all the help I got today. More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Chris Brown
Jul 18, 2022 -

Victory Nissan of Mechanicsville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hart Nissan!

July 18, 2022

Hart Nissan was wonderful to work with and made my purchase so easy! I really liked the technology that they used in the process. They gave me all of my signed paperwork on a flash drive too for simpl More

by olivia.taveras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Jackson, Brittany Esteppe, Phil Englander
Jul 18, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for choosing Hart Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 18, 2022

Sales manager was awful to work with and almost lost deal because of his attitude to a family who’s last 4 cars came from Nissan. More

by BRANDONLSHARP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Compton, Brittany Esteppe, Joseph McCauley
Jul 18, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Brandon or Holly, please give me a call. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Phil Englander phil@hartnissan.com 804-417-2590

July 18, 2022

Great customer service! !!!! Very accommodating and considerate of my time. Went the extra mile to make sure that I got want I wanted. More

by cecelia_rollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe, Joseph McCauley
Jul 19, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words, Cecelia, and for taking the time to leave us this wonderful feedback!

July 17, 2022

Doug is AMAZING! He’s my #1 guy and Hart Nissan is my #1 place! More

by Chelseanjwrites
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe
Jul 18, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 17, 2022

Doug was professional, helpful, and knowledgeable. Doug did not pressure or try to over sell us. He was an asset in making this a comfortable and smooth transaction! Thank you Doug!!! More

by bactherapy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two puppies!!!!! Definitely a selling point!!!, Doug Compton, Brittany Esteppe, Andrew Coffman, Chris Brown
Jul 18, 2022 -

Victory Nissan of Mechanicsville responded

It's fantastic to hear that Doug provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hart Nissan!

July 16, 2022

Customer service was great in the services department and the hospitality was excellent. The sales department was great too. More

by FUMULAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown, Andrew Coffman, Chris Brown, Joseph McDonald, Fran Sofrata
Jul 16, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2022

Hart Nissan in Mechanicsville, VA is one of the best dealerships by far. They are courteous,friendly. They let you make your own decisions. They will guide you but not push you. Ask for Doug Compton one More

by sassysue42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton
Jul 13, 2022 -

Victory Nissan of Mechanicsville responded

Sue, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan.

July 08, 2022

Very pleasant experience. Extreme helpful and professional. Special big up for Chris Brown and Joe in finance. I will recommend to family and friends. More

by MOUNTN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Joseph McCauley, Chris Brown
Jul 11, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 07, 2022

Excellent salesman and saleswomen for all aspects, and I heavily recommend others, as well appreciate the service. More

by kenjasey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Safrata and Hunter Brooke , Brittany Esteppe
Jul 08, 2022 -

Victory Nissan of Mechanicsville responded

Ken, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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