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Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Reviews
Vehicles
4.8
1,990 Reviews
Call Dealership (804) 215-1424
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

September 01, 2022

Great experience buying a new car! Friendly people and very efficient process. Would definitely recommend. More

by weezanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Jay but I don’t think his last name was Neal , Brittany Esteppe, Nicholas Cerame
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Sep 02, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hart Nissan!

August 30, 2022

The buying process was fast. The quickest I have been in and out of a dealership More

by emt832
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Joseph McCauley, Tyler Roy
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Aug 31, 2022 -

Victory Nissan of Mechanicsville responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 28, 2022

Very nice and friendly people at this dealership. . no high pressure sales.. quick and to the point deal.. very nice life time drive train warranty More

by Ldkelly67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
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Aug 28, 2022 -

Ldkelly67 responded

The only thing that could have been better was the detail onnew vehicle.. windows were streaked bad... water spots all over front of car..some protective plastic remains around seam on roof.. 2 dirty spots on headliner..

Aug 28, 2022 -

Victory Nissan of Mechanicsville responded

I am sorry the detail of your New Vehicle was performed to your satisfaction, and honestly, it sounds as if it would not be to my satisfaction either. I would like to invite you back in, and allow us to put our best foot forward and detail your Vehicle, the way it should be done. Please let me know when you would like to do this. Thank you! Phil Englander 804-417-2590

Aug 30, 2022 -

Ldkelly67 responded

I appreciate the offer.. maybe when we bring it in for the first oil change?.. We live an hour away.. I already cleaned the windows and head liner.. it was that film thst forms on the inside that was smeared so bad.. i understand it was the weekend amd the car was just unloaded the day before.. just wanted to make you aware.

Aug 30, 2022 -

Victory Nissan of Mechanicsville responded

Thank you, but even though it was a weekend, there is no excuse. Please reach out to me personally on your next visit, and I will make sure we detail the Vehicle. We appreciate the opportunity to earn your business, and our goal is to earn it over and over again! Phil Englander

August 26, 2022

I went in for simple car repair, and left with a new vehicle. My experience was well worth it. My salesman William Jackson was professional throughout, he respected my expectations and they were full fi More

by Wildflower198572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Jackson
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Aug 29, 2022 -

Victory Nissan of Mechanicsville responded

It's great to hear that William and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

August 22, 2022

Jay was absolutely amazing! Personable, knowledgeable and friendly. He made my car buying experience a pleasurable one. More

by quelinaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Joseph McCauley, Jay Neal
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Aug 23, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jay! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 21, 2022

Great in every respect. Third purchase best experience with this purchase. Highly recommend if looking for a dealership who cares about their customers. More

by hedland2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton
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Aug 21, 2022 -

Victory Nissan of Mechanicsville responded

It's fantastic to hear that Doug provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hart Nissan!

August 21, 2022

I recommend Hart Nissan they were there for me in the time of need thanks More

by D.floyd45
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Booker, Jay Neal, Tyler Roy
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Aug 21, 2022 -

D.floyd45 responded

Thank you Hart Nissan

August 20, 2022

My buying process was smooth from finish to start. Chris was very helpful and made my first car purchase amazing! More

by zadorad915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
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Aug 21, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

August 17, 2022

I have to turn in my car over dumb reason so it’s whatever I know I won’t go back there again. More

by DEREK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Neal, Fran Sofrata
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August 13, 2022

Great experience, been doing business with them for 6 years. Caring, hardworking, reliable, professional company. More

by Paigehogan33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe, Phil Englander, Margaret Gullins, Chris Brown, Paige Evers
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Aug 14, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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