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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

December 10, 2022

I found the sales process to be low pressure, responsive and dedicated to ensuring quality service More

by mjchubb
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Chris Brown, Gilbert Rodriguez
Dec 12, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 10, 2022

The experience was very personable from start to finish. Very kind and welcoming. Prices were great. More

by Stephanie.spencer26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Coffman, Fran Sofrata, Nichole Robinson
Dec 12, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2022

Rod was the BEST he works so hard , professional will make you laugh and get you in car. Thank you so much Rod. We really appreciate you and we WILL be back you make Heart Nissan such a get place! More

by Zanyia Burse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
Dec 12, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for your feedback, Zanyia. We're glad to hear that Rod provided you with excellent customer service, and we look forward to working with you again!

December 03, 2022

We had a good experience. Only rushed through the final paper work. Didn’t really understand gap insurance. I called Geico today and the agent there agreed that we did the cor More

by cbsent68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe
Dec 04, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2022

The car that purchased was washed but definitely not detailed. The bed of the truck inder the cover was really dirty and the interior was fair. Not Good. More

by eades.ks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe, Andrew Coffman
Dec 04, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 02, 2022

All the employees were so welcoming. Tyler was exceptional in sales and the store manager came and greeted us before and after our purchase. The finance department was super friendly. I More

by Jennifer Dolen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley, Tyler Roy, Fran Sofrata, Gilbert Rodriguez
Dec 04, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for choosing Hart Nissan! Congrats on your new purchase, Jennifer, and let us know if we can be of any more assistance!

December 01, 2022

The service was great it was explain to me what was going on it was good More

by nellIethomas3602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wil Brown, Chris Brown, Tyler Roy
Dec 04, 2022 -

Victory Nissan of Mechanicsville responded

Thanks for sharing about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

December 01, 2022

The salesman Chris was amazing and the boss but the lady Fran was very helpful More

by acarter57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Chris Brown, Danny Allen Sr
Dec 04, 2022 -

Victory Nissan of Mechanicsville responded

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Dec 04, 2022 -

acarter57 responded

I mean the lady Fran was very hateful, she kept calling my phone telling me I had to bring the truck back..my salesman Chris and the Head was awesome..They're the best!!

November 28, 2022

I had a wonderful experience there after having bad experience at other places. All of themmade it so easy. Special shout out to finance!!!!!! More

by linda.rendalen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Fran Sofrata
Nov 29, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for your very kind review, Linda. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan.

November 26, 2022

The best customer service walked out with the car I wanted very pleased with the service great job Will brown an team hart mechanicsville More

by Mscarterlatoya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Wil Brown, Andrew Coffman
Nov 27, 2022 -

Victory Nissan of Mechanicsville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

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