Victory Nissan of Mechanicsville
Mechanicsville, VA
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Very Good Great customer service! I had a morning appointment for an oil change and tire rotation , and it only took an hour. The service people were friendly Great customer service! I had a morning appointment for an oil change and tire rotation , and it only took an hour. The service people were friendly and professional. More
I had a nail in my tire todd was great Todd got the nail out of the tire and he didn't keep me waiting long i was able to go back to work.he was friendly and professional. Todd got the nail out of the tire and he didn't keep me waiting long i was able to go back to work.he was friendly and professional. More
Service review Every time I bring my car in I feel like the service advisor is trying to sell me something and get me to spend some astronomical amount of money and Every time I bring my car in I feel like the service advisor is trying to sell me something and get me to spend some astronomical amount of money and then when I decline I feel as if something has been done to my car so that I will have to come back. More
Appointment for Inspection, oil change and tire rotation. Best experience ever. Arrived for appointment and vehicle was ready & washed in 40 minutes. Great waiting area with complimentary coffee and doughnu Best experience ever. Arrived for appointment and vehicle was ready & washed in 40 minutes. Great waiting area with complimentary coffee and doughnuts! Would not go anywhere else. More
Quick and easy! I give it to Greg, this was the most painless car buying experience I've ever had. He knew from last year exactly the car I wanted down to the smalles I give it to Greg, this was the most painless car buying experience I've ever had. He knew from last year exactly the car I wanted down to the smallest detail. There is no doubt in my mind I will come back and buy a car from this Guy year after year. Great job! More
The worker was so wonder The worker there make you feel like family. I love the way they work with you and not trying to get you to buy something you don't want The worker there make you feel like family. I love the way they work with you and not trying to get you to buy something you don't want More
Amazing, knowledgeable service representative Okay..my daughter fuels up with diesel instead of unleaded fuel! I thought her car was done. Paul Woods you’re amazing! Thanks for the reassurance tha Okay..my daughter fuels up with diesel instead of unleaded fuel! I thought her car was done. Paul Woods you’re amazing! Thanks for the reassurance that everything would be fine and YOU was right. Her car runs like NEW!!! #FOREVER A LOYAL CUSTOMER👍🏽 More
Best car buying experience ever! I visited Hart Nissan because I received a flyer in the mail from Daryl Johnson. Had no intentions of purchasing a vehicle until next year. However, t I visited Hart Nissan because I received a flyer in the mail from Daryl Johnson. Had no intentions of purchasing a vehicle until next year. However, the commitment to secure me the best deal from Daryl all the way up the food chain to the owner Ed was nothing short of comendable. I was treated like a customer that had tons of money to put down, (which I didn’t) and one with an excellent credit score (which I also didn’t have). Clearly, the staff has been professionally trained to treat everyone walking through the door with respect and dignity! Thank you Hart Nissan for helping me to purchase my first new car ever!🤗I love my 2018 Nissan Murano and my terrific salesman Daryl! More
Long wait I had an appointment for oil change and tire rotation. I was in a hurry and asked how long it would take. Was told 45 min to an hour usually but it sh I had an appointment for oil change and tire rotation. I was in a hurry and asked how long it would take. Was told 45 min to an hour usually but it should be less because they had a full staff of "express" mechanics. She also offered to put it through the car wash so I was happy. 45 minutes later someone else came out and told me I needed $1000 worth of work soon. 30 minutes later my oil change and tire rotation was done. I honestly think they spend more time looking for other service to sell you instead of just doing what you come there for. Oh, and they forgot the car wash too. Liked it much better when it was Sheehy Nissan. Simple service should be quick and I would have been better off at Jiffy Lube. At least Jiffy Lube vacuums mats and cleans windows with every service and would have taken half the time. More
Too long to wait for services to be done I just got the car a year next month, brought my car to every service. Yet they find all these things wrong with my car, makes me wonder if all these I just got the car a year next month, brought my car to every service. Yet they find all these things wrong with my car, makes me wonder if all these things we're already wrong when I brought my car? More