Victory Nissan of Mechanicsville

Stress free relaxed feeling when working with AC AC is a caring person paired with being an experienced professional in his craft of educating the customer on the process of purchasing a vehicle. I AC is a caring person paired with being an experienced professional in his craft of educating the customer on the process of purchasing a vehicle. I have worked with AC over the past 20t years in my purchasing of vehicles. I would never contact another sales rep for guidance in purchasing a vehicle. More

Excellent customer service.The night before I bought my car I had went to the dealerships that were near the dealership and not one sales person came out to see customer service.The night before I bought my car I had went to the dealerships that were near the dealership and not one sales person came out to see me when I was browsing on the lot. But when I came to the Nissan dealership I was still browsing and even though Shawn was with another customer he made a point to at least make contact with me if he had not done this I probably would have went to another dealership the next day. He was able to match me with the perfect car for me when he listened to my needs and wants.Being some one who works in a job that focuses on customer experience he treated me the way I would treat any customer I deal with which was excellent . Thank you!!! More

Great Kept in touch with me before I could get there. Answered all my questions. Bought a used car and was treated like I bought a new one. Kept in touch with me before I could get there. Answered all my questions. Bought a used car and was treated like I bought a new one. More

Nissan is the place to go if you want courteous service AC is the best! I called seeking help he because my car let me down. He told me to come to the dealership that day and I left with a car without the l AC is the best! I called seeking help he because my car let me down. He told me to come to the dealership that day and I left with a car without the long wait period and hassle. A God-fearing and a warm guy. I recommend that everyone goes to Hart Nissan and purchase a car from AC... More

Excellent All my concerns were address in a professional matter.I had a plastic piece break an it was order an replace. Complain about a long wait on my Altima All my concerns were address in a professional matter.I had a plastic piece break an it was order an replace. Complain about a long wait on my Altima But received a apology an a car wash. I know things happen when companies are transitioning More

Amazing experience Alan gave exceptional and professional service during my auto purchase. I would recommend Hart Nissan to everyone. AC is one of the best. He gave his Alan gave exceptional and professional service during my auto purchase. I would recommend Hart Nissan to everyone. AC is one of the best. He gave his all and more. More

Great Experience! Shawn Tyner and the Nissan crew were awesome! Everyone was very friendly and helpful. Shawn made sure that I understood all of my options and took the Shawn Tyner and the Nissan crew were awesome! Everyone was very friendly and helpful. Shawn made sure that I understood all of my options and took the time to answer all of my questions in a manner that I could understand. He made my car buying experience enjoyable. I’m definitely going to spread the word to my family and friends. Thank you Shawn!!! More

Comfort & Ease Purchasing a vehicle can sometimes be uncomfortable usually due to the uncertainty of the experience. I can honestly say that those concerns faded as Purchasing a vehicle can sometimes be uncomfortable usually due to the uncertainty of the experience. I can honestly say that those concerns faded as the questions I had were so thoroughly answered, I was at ease because of that. I also want to say how comfortable the staff made us feel throughout the process, by offering us the complimentary beverages and ensuring that our wait times are minimized. More

Was great, they were nice, and my car was ready They were quick, polite, even washed the outside and I didn't even request it but was very thankful. My car was also ready when i got there, no wait They were quick, polite, even washed the outside and I didn't even request it but was very thankful. My car was also ready when i got there, no waiting, walked in got my cars and was able to leave no hassle. More