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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,994 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 13, 2018
Oil Change I was very disappointed when I had to pay $41 and some change for my oil change not once did the rep mentioned to me that it was going to be a cost af I was very disappointed when I had to pay $41 and some change for my oil change not once did the rep mentioned to me that it was going to be a cost after letting her know I was leaving Richmond Nissan to switch to your location because it was closer to my home now I will be going back to Richmond Nissan where I don't have to pay and that I am honored membered not once did they consider refunding me my money back or apologizing for not letting me i had to pay If I had known it I would have never schedule the oil change with Hart Nissan. I did not know that you all did not honor the same at Harte Nissan and for that I will not be recommending anyone to your establishment for services More
by m.hancockcarter
Verified CustomerEmployees Worked With
Michelle Logan
November 13, 2018
Very pleased with the service I was very pleased with my service this time. I had an appointment, but forgot to include inspection. Todd Adelgren said he would try to get me in I was very pleased with my service this time. I had an appointment, but forgot to include inspection. Todd Adelgren said he would try to get me in but could not guarantee that it could be done this day. He got it all done and earlier than expected. More
by CHRIS.DESMOTTES
Employees Worked With
todd adelgren
November 13, 2018
Exceptional Service person was great .. took care of all my needs .. very courteous and polite..Went out of his way to satisfy me when my car needed to wait on pa Service person was great .. took care of all my needs .. very courteous and polite..Went out of his way to satisfy me when my car needed to wait on parts. More
by DOUGLAS1251
Employees Worked With
Johnathon
November 13, 2018
15K Service Made the appointment and dropped the vehicle off and service was don in an exceptional time. They even advised what might be needed for the next vis Made the appointment and dropped the vehicle off and service was don in an exceptional time. They even advised what might be needed for the next visit. Service staff was good and hey had me in and out. Thanks Jonathan More
by DMFMFF
Employees Worked With
Megan Thrower
November 13, 2018
Easy scheduling, completed as promised I had been intending to schedule an appointment. I called. They said can you come in within the hour. I was greeted immediately as I drove in. My serv I had been intending to schedule an appointment. I called. They said can you come in within the hour. I was greeted immediately as I drove in. My service was estimated to take about 45 minutes. It dId and I was on my way to my next activity for the day! Coffee, donuts, great service!!! More
by CTANDERSON
Employees Worked With
Rebecca Stillings
November 12, 2018
Exhaust system replaced,oil change, alignment Repair took longer than expected. Service people kept me updated. Johnathan explained things in detail. Would like to come in at least once get the wo Repair took longer than expected. Service people kept me updated. Johnathan explained things in detail. Would like to come in at least once get the work done8 and not be given a list of things that I could have done. More
by cartrn4
Employees Worked With
Jonathan Johnson
November 12, 2018
Professional staff knowledgable and friendly. I highly recommend Hart Nissan. The staff is knowledgeable, friendly, and professional. Dave Chandler provided excellent service and is friendly. His I highly recommend Hart Nissan. The staff is knowledgeable, friendly, and professional. Dave Chandler provided excellent service and is friendly. His knowledge of the vehicle I purchased was superior. More
by Evergreen1
Employees Worked With
Paul Woods, A.C Curtis, Kevin Anderson, David Chandler
November 12, 2018
Great Service I called made an appointment. Was told on the phone I would need to drop my vehicle off and they would work me in. Well I did not have to leave the I called made an appointment. Was told on the phone I would need to drop my vehicle off and they would work me in. Well I did not have to leave the vehicle because they took me right then and serviced it. I was greeted with a warm smile and a nice hello and on top of that they had doughnuts. They truly made my day. Thank you More
by DAPHNEWYCHE50
Employees Worked With
Megan Thrower
November 12, 2018
Lovely experience! The introductory to Hart was very heart warming. I love coming to this dealership and I live 1.5hrs away. Even if it’s for an oil change, I’ll drive o The introductory to Hart was very heart warming. I love coming to this dealership and I live 1.5hrs away. Even if it’s for an oil change, I’ll drive out here just to hang around and chat bc they’re like my family! Everyone here really loves there job. More
by Tatianna360
Employees Worked With
A.C Curtis, Rodney Booker, Morris Green
November 12, 2018
My Experience At Hart Nisson I was treated with the utmost respect and the members that was working with getting me in a car that I wanted went up and beyond I was treated with the utmost respect and the members that was working with getting me in a car that I wanted went up and beyond More
by MyRedBaby
Employees Worked With
Daryl Johnson
