Victory Nissan of Mechanicsville

Dealing with your service center guy TODD Your service center guy Todd is the worse person to deal with .He doesn't no how to talk to people and thinks he's always right. Your service center guy Todd is the worse person to deal with .He doesn't no how to talk to people and thinks he's always right. More

Amazing customer service! I live in Midlothian and driving to Hart Nissan in Mechanicsville was very worthwhile! I saved $2000 and received the best customer service. Chris was I live in Midlothian and driving to Hart Nissan in Mechanicsville was very worthwhile! I saved $2000 and received the best customer service. Chris was so very helpful. Thanks so much! More

Delayed repair Brought my car in for noiss i heard in the wheel area. Making the appointment was easy. I appropriated the Uber back and forth to work while i waited. Brought my car in for noiss i heard in the wheel area. Making the appointment was easy. I appropriated the Uber back and forth to work while i waited. After the first repair, the noise was still present. On my second visit, i had a ride along with a master technician. He heard that the noise was still present but on the other side of the vechicle. I believe this should have been resolved on the first visit. Janelle has been friendly and helpful in this process. My only problem was that i believe she dropped the ball during my second visit because the parts had not been order after waiting over a week to hear back about bring my vechicle back. I called and another service personnel indicated that she was away and no parts had been ordered for my car. I expected to have all repairs completed before Christmas but this was not the case. It should not have taken 3 weeks for my car to be repaired! This was a big inconvenience to me and family. More

Amazingly helpful We knew very quickly that we were at the right dealership when the owner came over, introduced himself and personally ensured throughout the entire pr We knew very quickly that we were at the right dealership when the owner came over, introduced himself and personally ensured throughout the entire process that we were able to drive away with a new Frontier at a price so low that our payments are hardly higher than we were paying for a compact car. Everyone from the salespeople (Ronnie and Fernando) to those who helped to finalize the transaction made it an unforgetable start to the new year for us. It's nice to know that there are still dealerships out there that care about their customers needs and truly want to help them. We would highly recommend Hart Nissan, and plan on giving them all of our future business! More

Great customer service 👍👍 Really helpful in getting the job done, with no appointment. I don’t remember all of the people that was friendly to me, so I gave them all a great � Really helpful in getting the job done, with no appointment. I don’t remember all of the people that was friendly to me, so I gave them all a great 👍 job. Several people were friendly. However, my sales person was wonderful throughout my whole experience. More

Great Customer Service! I had been looking for a new car over the last 2 years. I had visited numerous dealerships, test drove many cars and the dealerships were never able t I had been looking for a new car over the last 2 years. I had visited numerous dealerships, test drove many cars and the dealerships were never able to meet my needs. I found my dream car at Hart dealership and they worked with me through a few different financing options until they were able to meet my needs. Mr. Hart was on site and spoke with my mother and I, and he was very appreciative of our business and but also he was understanding of what I wanted as well. My salesman Fernando was amazing and not pushy, but instead listened to what I wanted and did whatever was needed to make the deal go through. This was the best car buying experience I have had in a long time. I will definitely be a returning Hart customer!! More

Extremely Happy Jesse went above and beyond in helping us find the car we want. He was extremely kind in bringing our car on time from another dealership and made sur Jesse went above and beyond in helping us find the car we want. He was extremely kind in bringing our car on time from another dealership and made sure we got the best price. Would definitely come back to him for another car next year. More

Car buying I love the Mechanicsville dealership they showed me so much love and my sales men Rodney booker when beyond the call of duty too put me in the car I w I love the Mechanicsville dealership they showed me so much love and my sales men Rodney booker when beyond the call of duty too put me in the car I wanted. And took car of me though out the whole process and showed so much love. Rodney booker needs a raise and employee of the year and the year just started. I met the owner and he was a very nice guy and give y’all 10 stars More

What cause truck not to start The reason why I gave a 5 stars is because the the service manager was real nice and he try to fine something cheaper to make my truck run, he was so The reason why I gave a 5 stars is because the the service manager was real nice and he try to fine something cheaper to make my truck run, he was so great. Thanks More

Helpful, efficient Ronnie was helpful, always returned my calls or texts. Lee in finance was pleasant and efficient with paperwork. My only complaint is that there isn't Ronnie was helpful, always returned my calls or texts. Lee in finance was pleasant and efficient with paperwork. My only complaint is that there isn't much use making an appointment. If the salesperson is busy, plan on sitting for a while. Overall, I was happy with my experience. More