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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,990 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,990 reviews
January 26, 2019
EXCELLENT customer service This is our SECOND vehicle we’ve purchased off of Fernando. He treats us with kindness and respect. The entire Hart team goes above and beyond our exp This is our SECOND vehicle we’ve purchased off of Fernando. He treats us with kindness and respect. The entire Hart team goes above and beyond our expectations. More
by KTrainer2019
Verified CustomerEmployees Worked With
Young guy helped me retrieve floor mats on Thursday, but I didn’t catch his name. , Fernando Gonzalez, Lee Tetley, Ed Hartoonian, Todd Adelgren
January 25, 2019
Excellent customer service I had an excellent experience working with Kevin Johnson and Alan Curts. Both gentlemen were very knowledgeable and professional. Specifically Mr. Joh I had an excellent experience working with Kevin Johnson and Alan Curts. Both gentlemen were very knowledgeable and professional. Specifically Mr. Johnson we worked with me from beginning to the end. He followed up with me throughout the process and after. More
by tahnoo
Employees Worked With
Kevin Johnson , A.C Curtis
January 25, 2019
Beyond pleased This is our second car from Fernando and our first from Hart Nissan. We will be back. Special thanks to Fernando and Ed. Simply awesome service. This is our second car from Fernando and our first from Hart Nissan. We will be back. Special thanks to Fernando and Ed. Simply awesome service. More
by Mike
Employees Worked With
Fernando Gonzalez, Ed Hartoonian
January 25, 2019
Amazing service This dealership was absolutely amazing! They were friendly, funny, and very professional and accommodating. I was not even planning on buying a car th This dealership was absolutely amazing! They were friendly, funny, and very professional and accommodating. I was not even planning on buying a car the evening I went to look at cars but I couldn’t down the deal they offered. It was a super late night for all of us but these employees stayed after 1130pm at night to make sure I left in my awesome new car! Highly recommend!!! More
by Afred009
Employees Worked With
Kevin Johnson, , Fernando Gonzalez, Jun Park
January 23, 2019
Quick and efficient Service was fantastic ! All services were explained on why I should get them. I will continue to bring my car here for all its needs Service was fantastic ! All services were explained on why I should get them. I will continue to bring my car here for all its needs More
by ESARAH862
Employees Worked With
Rebecca Stillings
January 22, 2019
Thank you Harold when I first bought the car there were a few things I felt were overlooked in the detailing and other small issues I wasn’t informed of like a broken when I first bought the car there were a few things I felt were overlooked in the detailing and other small issues I wasn’t informed of like a broken gas cap and unique engine sound. Harold was nice enough to call me after leaving an unkind review of the business, he dealt with me politely despite my clear frustrations, and really saved this whole experience for me. Without him I think I would still feel ripped off. Luckily the engine sound is normal, the car was redetailed, the only thing is I’m still left with a broken gas cap but I’ll get over that eventually. I felt like the initial salesman (Doug) should’ve been more open about the car, he even had to get gas before the test drive so I know he saw the broken cap. and that along with my detailing debacle are the reasons this isn’t a five star rating More
by tannerjryan
Employees Worked With
Harold Anderson, Doug Compton
January 21, 2019
Good Experience at Hart Nissan I made my first visit to Hart Nissan on January 18, 2019. On the previous day, .I had made an appointment to test drive a used 2014 Ford F150. When I I made my first visit to Hart Nissan on January 18, 2019. On the previous day, .I had made an appointment to test drive a used 2014 Ford F150. When I arrived, I was met by one of the Salesman, Gregory Comer, and we started out for the test drive. Gregory was very friendly and easy to talk to. He answered all of my questions about the truck and worked with me. When making the deal, I met the Used Car Manager as well...I wish I could recall his name but the important part is that he worked with me to reach a deal. Also, during the process I had the opportunity to meet the owner Mr. Ed "Hart" Hartoonian. My first impression of Mr. Hartoonian is that he is an owner who cares about his business and his customers. Once the deal was reached, I met another gentleman, Rod Robinson, who took care of all the paperwork, only thing is, it was all done digitally. When we were finished. My contract was all on a thumb drive that you review on your computer. In closing, I got what I think is a very good deal. The Staff was great, the transaction was quick, and I would recommend Hart Nissan to my friends and family. Sincerely, David Durrette More
by DD123
Employees Worked With
Gregory Comer, Rod Robinson, Ed Hartoonian
January 21, 2019
Routine maintenance It was quick and everyone was really friendly. I like this location and all of the staff. I give them 2 thumbs up for servicing. It was quick and everyone was really friendly. I like this location and all of the staff. I give them 2 thumbs up for servicing. More
by AYODELE.SHOKUNBI
Employees Worked With
Rebecca Stillings, Johnathan Johnson, Todd Adelgren
January 21, 2019
Good customer service Wasn't sure I wanted the vehicle I was kind of interested in, but after the salesman offered a test drive and explained the features of the vehicle I Wasn't sure I wanted the vehicle I was kind of interested in, but after the salesman offered a test drive and explained the features of the vehicle I couldn't resist and bought it. More
by fmsbwhite42482
Employees Worked With
Shawn Tyner
January 20, 2019
Excellent The salesman was very knowledgeable about everything and well manored. He explained everything to me in detail and even programmed my phone to the car The salesman was very knowledgeable about everything and well manored. He explained everything to me in detail and even programmed my phone to the car for me before I left. More
by staceycunningham911
Employees Worked With
Gregory Comer
