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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,991 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,991 reviews
February 12, 2019
Great Customer Seevice Everyone that works there is very helpful and nice. Went above and beyond to ensure everything was how I wanted it. The staff even entertained my chil Everyone that works there is very helpful and nice. Went above and beyond to ensure everything was how I wanted it. The staff even entertained my children at times! A great group of people More
by brightfull66
Verified CustomerEmployees Worked With
Rebecca Stillings, Kevin Anderson, Gregory Comer, Lee Tetley, Todd Adelgren
February 11, 2019
It was good customer service & everyone was helpful Everyone did their job and were very helpful. They wasted no time helping me and getting everything I needed. Shawn Tyner did an excellent job with he Everyone did their job and were very helpful. They wasted no time helping me and getting everything I needed. Shawn Tyner did an excellent job with her service and Megan as well. They were both great! More
by WHITLOCKSHONDA
Employees Worked With
Shawn Tyner, Megan Thrower, Rod Robinson
February 11, 2019
Car Inspection The service staff, particularly Mr. Paul Woods was exceptionally friendly as well as the rest of the staff. I had an issue with the Oxygen Transmissio The service staff, particularly Mr. Paul Woods was exceptionally friendly as well as the rest of the staff. I had an issue with the Oxygen Transmission Sensor and Mr. Woods checked the code and it cleared itself. After leaving the service center while driving home, the engine light is on again. I'm disappointed for I have to come back again but, I will give the service department another chance. More
by cosby6929
Employees Worked With
Shawn Tyner, Austin Grandstaff, Megan Thrower, Rod Robinson, Paul Woods
February 09, 2019
Excellent My rating is based on the professional and friendly service. Very comfortable waiting area. Good coffee and snacks. Paul kept me updated in a timely m My rating is based on the professional and friendly service. Very comfortable waiting area. Good coffee and snacks. Paul kept me updated in a timely manner and my vehicle was washed. More
by H.CONSTANC
Employees Worked With
Receptionist , Paul Woods
February 09, 2019
Great, positive experience Hart Nissan is a bright place! From the beginning of the process, I felt a connection to the integrity and character of my salesman. He was incredibly Hart Nissan is a bright place! From the beginning of the process, I felt a connection to the integrity and character of my salesman. He was incredibly helpful and took good care of me. Thanks Hart Nissan 💓 More
by MaiaSong
Employees Worked With
Will, Shawn Tyner, Rod Robinson
February 09, 2019
Representatives and mechanics Representatives keep me informed of the work done on my car, and let me know when the car would be ready, very nice waiting room, television, water, t Representatives keep me informed of the work done on my car, and let me know when the car would be ready, very nice waiting room, television, water, tea. hot chocolate snd donuts available to the customers. More
by ROBBIE3COOK
Employees Worked With
A.C Curtis, Janelle Duncan
February 09, 2019
Service center yes. Sales, NO I traded in a lease vehicle and was hit with $3000 in fees, even though I was told to “not worry about it, you got a Nissan, they’re family.” I traded in a lease vehicle and was hit with $3000 in fees, even though I was told to “not worry about it, you got a Nissan, they’re family.” More
by MICHAEL.LUCIA523
Employees Worked With
Rebecca Stillings, Doug Compton
February 06, 2019
Fuel door repair It took two visits to get the fuel door painted correctly but Paul my service advisor made it happen. I stopped in the second time without an appointm It took two visits to get the fuel door painted correctly but Paul my service advisor made it happen. I stopped in the second time without an appointment and Paul got my car in quickky. I believe I've spoken with Megan and Rebecca on the phone a few times and they are extremely friendly and helpful. More
by FLEM123
Employees Worked With
Rebecca Stillings, Megan Thrower, Paul Woods
February 06, 2019
Awesome service and pricing! Great experience overall. Would highly recommend dealership to prospective buyers. Made the entire transaction very smooth from new car pricing to v Great experience overall. Would highly recommend dealership to prospective buyers. Made the entire transaction very smooth from new car pricing to value obtained for trade in. More
by Williford0
Employees Worked With
Harold Anderson, Doug Compton, Jun Park
February 06, 2019
Great experience Great experience. Friendly and knowledgeable service employees. They let me know all of the services I needed for my Murano. I recommend Hart for ve Great experience. Friendly and knowledgeable service employees. They let me know all of the services I needed for my Murano. I recommend Hart for vehicles. More
by redsilk64
Employees Worked With
A.C Curtis, Todd Adelgren
