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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,990 reviews

February 16, 2019

Great service! Always friendly and fair priced!! My car is always clean when I pick it up. They have never tried to pressure me into purchasing something my car did More

by FALONRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Duncan
Feb 18, 2019 -

Victory Nissan of Mechanicsville responded

Happy to be of service and delighted that you continue to choose us. Thank you so much.

February 16, 2019

Well done Had the vehicle I wanted at a price I wanted. An overall great experience I would recommend again. Car was detailed, clean, and ready to go More

by uvmp127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Grandstaff, Rod Robinson
Feb 18, 2019 -

Victory Nissan of Mechanicsville responded

Thank you so much for the recommendations and positive feedback. We greatly appreciate you.

February 15, 2019

Poor manager and rude employee Everyone thar I encounter when I come in for service I received attitude, not very professional, and long wait time, not satisfied from when it was sh More

by WAYCOLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Adelgren
Feb 15, 2019 -

Victory Nissan of Mechanicsville responded

I am Harold, I would like to apologize for the experience that you had at the dealership. We strive to provide everyone with exceptional service anything less than that is unacceptable. If you don’t mind, I would like to speak with you about your visit. Please give me a call directly at 804-873-1833.

February 15, 2019

Great service I needed a state inspection. When I called I was welcomed with happy service phone dispatch whom quickly set me up for a appointment that met my sched More

by WIIWAR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Stillings
Feb 15, 2019 -

Victory Nissan of Mechanicsville responded

Awesome feedback! We are happy to be of service!!

February 15, 2019

Extraordinary customer experience I purchased my vehicle from this location last year when it was Sheehy. However, I live in Chesterfield; so it was more convenient to get my car servi More

by SHANNON9870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Thrower
Feb 15, 2019 -

Victory Nissan of Mechanicsville responded

Awesome! We are thrilled to be of service to you. So happy we were able to take owenership of the situation and get it resolved the first time for you. Thank you so much for choosing us.

February 15, 2019

Good! We had a very pleasant time. They offered doughnuts and water on top of great customer service. However we were there much longer than anticipated. More

by mdbridgeman.911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Boston, Rod Robinson
Feb 15, 2019 -

Victory Nissan of Mechanicsville responded

Thank you for the positive feedback. We appreciate the opportunity to be of service.

February 15, 2019

Excellent Service I came to Hart for a Oil Change for my 2015 Nissan after Richmond Nissan refuse to answer the telephone for me to make a Appointment so I paid 40.00 t More

by Nelanna2232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Johnson
Feb 15, 2019 -

Victory Nissan of Mechanicsville responded

We appreciate you visiting with us today and the opportunity to be of service to you. We look forward to being of continued service to you and your family.

February 15, 2019

Great!! My overall experience was great. The process was lengthy but overall it 2as a good experience. Kevin J and Chris were great to work with More

by Newcar2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson , Chris Christian
Feb 15, 2019 -

Victory Nissan of Mechanicsville responded

Thank you for the positive feedback. I have a few questions for you about your experience here at the dealership. Do you mind giving me a call at 804-873-1833 to discuss? Ask for Harold.

February 15, 2019

New Car I went in to trade my car in and in up being put into a brand new car I love how the rep was able to work with me and made it smooth and quick I’ll ke More

by GROANE704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrin Coverton
Feb 15, 2019 -

Victory Nissan of Mechanicsville responded

Welcome to the Hart family!! Thank you for the positive feedback, we humbly appreciate it.

February 12, 2019

Great Customer Seevice Everyone that works there is very helpful and nice. Went above and beyond to ensure everything was how I wanted it. The staff even entertained my chil More

by brightfull66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Stillings, Kevin Anderson, Gregory Comer, Lee Tetley, Todd Adelgren
Feb 14, 2019 -

Victory Nissan of Mechanicsville responded

Thank you so much for the positive review. We appreciate the opportunity to be of service to you and your family.

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