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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,990 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,990 reviews
February 22, 2019
Service was quick. I gave a 5 star rating because usually I'm there for a little while. This time they were a lot quicker. They did forget to put cap back on my tire. I gave a 5 star rating because usually I'm there for a little while. This time they were a lot quicker. They did forget to put cap back on my tire. More
by CHERYLGAINES60
Verified CustomerEmployees Worked With
Todd Adelgren
February 22, 2019
Fast paced up front respectful and Frank Went in was greeted and helped right away didn't deal with look at this and that bs was asked what I wanted and was accommodated to what I asked for a Went in was greeted and helped right away didn't deal with look at this and that bs was asked what I wanted and was accommodated to what I asked for and after a little give and take came to sale and left happy I couldn't really ask for a better business dealing More
by bricer36
Employees Worked With
Rod Robinson, Anthony Thomas
February 21, 2019
This is a different dealership Hart Nissan has gained a customer for life. I had been trying to get a vehicle for almost a year. Multiple visits to dealerships just to spend hours o Hart Nissan has gained a customer for life. I had been trying to get a vehicle for almost a year. Multiple visits to dealerships just to spend hours only to be told I need a co signer or too much money down. I was just about to give until Chris called me. I will say I was reluctant to give Chris another chance but he assured me he could help end my search. The crazy thing about my visit at Hart was within an hour and half I was leaving in my new vehicle; no co signer needed and a down payment and monthly payment comfortable to me. Thank you Chris, Kevin, and Hart Nissan for helping me out. More
by Flychick82
Employees Worked With
Kevin johnson, Chris Christian
February 21, 2019
Mr Booker was very professional. He introduced us to the GM We enjoyed the feel of at home experience of the store. Mr. Johnson has the character of a celebrity. Some one was there to meet you at the door and We enjoyed the feel of at home experience of the store. Mr. Johnson has the character of a celebrity. Some one was there to meet you at the door and be helpful from the beginning to the end. I would recommend Hart Nissan to others. We greatly appreciate the opportunity to be able to purchase a dependable vehicle and help rebuild our credit. More
by Anita 23
Employees Worked With
Kevin Johnson, Rodney Booker
February 21, 2019
Car buying AC communicated with us every step of the way. He ensure we got not only what we wanted but also what we needed. Explain all details and ensure we wer AC communicated with us every step of the way. He ensure we got not only what we wanted but also what we needed. Explain all details and ensure we were comfortable abd satified with our choice More
by mgibson1181
Employees Worked With
A.C Curtis, Rod Robinson
February 21, 2019
It was great Shawn was amazing It was an amazing visit my guys jun and shawn took the time to break down and explain all the details i needed to know. I so happy with my decision. I It was an amazing visit my guys jun and shawn took the time to break down and explain all the details i needed to know. I so happy with my decision. I would hightly recommend hert anyday. Erica C More
by LADYJ982
Employees Worked With
Shawn Tyner, Jun Park, Rod Robinson
February 20, 2019
Overall experience Overall my experience with Hart nissan has been poor. I needed to have my car serviced from the beginning through a we owe. The we owe stated nissan w Overall my experience with Hart nissan has been poor. I needed to have my car serviced from the beginning through a we owe. The we owe stated nissan would fix the bumper and polish the light, in which Mr.Hull now owns this paper. I brought my car into the shop to fix the we owe the first time and the service members told me they would need to keep my car. I then stated, I need a rental car. They told me they do not do rental cars, and there are no cars available. I went back and forth for several weeks about getting a loaner car with nissan. They sold nissan to hart. Hart told me they had no record of this we owe or any service that needed to be done. This is when Mr. Hull calls me to ask for the we owe. I give him the we owe and he tells me he needs to get permission through Mr. HART himself but, i can take a loaner car until this is sorted out. I originally brought the car for a service, this appointment, for an oil change and an alignment issue as well as the we owe. Mr. Hull was nice enough to say they would REPLACE both of the lights on the passenger side. A week later, I get my car back from the shop and the light is just polished. The alignment is still terrible, the light now worse then before, and the service members did not even change the sticker of the oil change. I will give a detailed description of the light and the way it looks now; the light now has a scratched circle the size of a grapefruit and the light that passes through reflects the dark shadow of the circle. I have only had this car for six months. More
by VELYSEH
Employees Worked With
A.C Curtis, Gary Hull, Scott Batwinas
February 20, 2019
Nice service experience I had a nice experience with both purchasing my used Nissan and service on my 350z! Wonderful staff 😊 Highly recommend this dealership and Calvin Bos I had a nice experience with both purchasing my used Nissan and service on my 350z! Wonderful staff 😊 Highly recommend this dealership and Calvin Boston More
by Pink poker queen
Employees Worked With
Calvin Boston, Todd Adelgren
February 20, 2019
Excellent service From the time I walk through the door until the time I left everyone was amazing. I love the personalities their and the noises they make when someone From the time I walk through the door until the time I left everyone was amazing. I love the personalities their and the noises they make when someone purchases a vehicle. From the saleamen, to finance, til you sign your paperwork everyone was amazing and no one ever pressures you into anything. More
by Cannon
Employees Worked With
Gregory Comer, Jermaine Simpson, Lee Tetley
February 20, 2019
Dreams do come true I can't believe im driving my new Altima! Chris called several times and said he can get me in a car. I been told that before only to be disappointed. I can't believe im driving my new Altima! Chris called several times and said he can get me in a car. I been told that before only to be disappointed. I didn't have a ride to the store, and Chris picked me up and brought me to Hart, where Kevin Johnson finished the paperwork. Days later I still can't believe I have my own car. Chris is the man! More
by Troy
Employees Worked With
Kevin Johnson, Chris Christian
