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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,992 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,992 reviews

May 10, 2023

I bought a Maxima from Doug Compton and Andrew Coffman. They’re the best to ever do it! More

by 77dc77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Dan Carbray, Andrew Coffman, Chris Brown
May 10, 2023 -

Victory Nissan of Mechanicsville responded

Thanks for your feedback on your recent visit to Hart Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Maxima!

May 10, 2023

1 Dealership was dishonest about repairs needed and the cost associated. Fought me every step of the way and tried to prevent me from using the extended warranty that I purchased through Nissan. Worst expe More

by matt@heritageirrigation.com
Recommend Dealer
No
Employees Worked With
Raquon Dixon, Raquon Dixon
May 13, 2023 -

Victory Nissan of Mechanicsville responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

May 10, 2023

Easy to communicate with and compassionate as I was making a huge financial decision. Did what they said they would do. More

by btownsend78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe, Joseph McCauley, Fran Sofrata
May 10, 2023 -

Victory Nissan of Mechanicsville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 10, 2023

The process was quick, smooth, and friendly. My sales person Doug had years of experience, knowledge and was very thorough and professional. After the sale, I had questions and concerns about my More

by Beth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Brittany Esteppe
May 11, 2023 -

Victory Nissan of Mechanicsville responded

Thank you, Beth, for taking the time to share your thoughts on working with Doug and our team. We're glad to hear they delivered such a great experience! Congrats on your new vehicle! We look forward to working with you again!

May 11, 2023 -

Beth responded

😊🌞😊🌞😊🌞😊

May 09, 2023

Purchased a lovely Preowned Kia and Rod was excellent to deal with. Excellent customer service and experience all the way around. More

by chris.geoghegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Gilbert Rodriguez
May 10, 2023 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to write this review and let us know how we are doing, Chris. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Kia! All of us at Hart Nissan are glad to have you as a customer.

May 09, 2023

Super nice, informative folks here. They weren’t pushy at all and were happy to show us the vehicles we were interested in without any pressure or games. They brought the vehicle I want More

by CozmoScout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Wil Brown, Joseph McCauley
May 10, 2023 -

Victory Nissan of Mechanicsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

May 09, 2023

Hart Nissan provides the best services in mechanicsville. I bought my car there and had a wonderful experience More

by bkimangau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, William Jackson, Chris Brown
May 10, 2023 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 08, 2023

It was nice experience, very friendly and knowledgeable no pressure followed up with better options More

by RLHARRIS212
Recommend Dealer
Yes
Employees Worked With
Wilbert Bown
May 09, 2023 -

Victory Nissan of Mechanicsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan.

May 07, 2023

They have nice people there and they make you feel welcome and I would refer them to other people More

by Mslesiamoore
Recommend Dealer
Yes
Employees Worked With
William Jackson
May 08, 2023 -

Victory Nissan of Mechanicsville responded

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 07, 2023

It was great fast service! Erin Reed was very nice ! My vehicle came back to me cleaner then before More

by MAXROYAL101
Recommend Dealer
Yes
Employees Worked With
Erin Reed, Erin Reed
May 09, 2023 -

Victory Nissan of Mechanicsville responded

Thanks for sharing your thoughts about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

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