Victory Nissan of Mechanicsville

Management Since they switch management they have became more up to date far as with technology.I think that’s the reason why I wasn’t in there as long. Their ne Since they switch management they have became more up to date far as with technology.I think that’s the reason why I wasn’t in there as long. Their new technology made the process much faster. More

Oil change The service I got was an oil change the person who completed that service was very polite and treated my car as if it was their own. Rebecca gave good The service I got was an oil change the person who completed that service was very polite and treated my car as if it was their own. Rebecca gave good customer service More

Very disappointed! Went to start looking to purchase a vehicle and since I bought my Altima years ago figured I wiuld start here. Gregory showed me a few things in the b Went to start looking to purchase a vehicle and since I bought my Altima years ago figured I wiuld start here. Gregory showed me a few things in the beginning and then asked me to come inside. Gregory proceeded to ask me if the price was right was I ready today to purchase today. He asked me what I wanted and I told him a few things, leather seats, sunroof! He asked me what color, I did not want white or silver, I asked if he had anything green he took me outside and showed me an army green riogue did not like color. He said have you ever heard of trying to put a round peg in a square hole, I just looked at him, he said I CAN’T HELP YOU, he said can I offer you some advice. I was seething at that point and walked away! I never in my life had a sales person talk to me this way in my life! Honestly the worst experience in my life! More

No follow through I went in two weeks ago. I was informed someone would follow up with me in regards to a bank possibly financing me for a car. No one called me back. I I went in two weeks ago. I was informed someone would follow up with me in regards to a bank possibly financing me for a car. No one called me back. I even made a few calls to follow up and no one called me back. This is poor customer service. Even if I was denied follow through and communication is important. More

Wonderful experience!! Just purchased my first Nissan !! The entire staff was friendly and eager to help!! Shawn was my salesman , he and both the manager worked very hard t Just purchased my first Nissan !! The entire staff was friendly and eager to help!! Shawn was my salesman , he and both the manager worked very hard to get me what I wanted and the price that I wanted!! I had been to several other dealers ,and none of them made me feel as welcome as the staff at Hart!! Thanks to the entire staff at Hart for being so welcoming and appreciative of my business!! More

Top service! My salesman was very knowledgeable. He was able to help me find the best automobile to match my needs. He spend a lot of time making sure I found exac My salesman was very knowledgeable. He was able to help me find the best automobile to match my needs. He spend a lot of time making sure I found exactly what I wanted! The financing was effortless. Thanks, Hart Nissan! ?? More

Quick and easy Chris and Rod made this the greatest experience. I couldn’t have asked for a better team to work with. They also worked with me to make sure I was abl Chris and Rod made this the greatest experience. I couldn’t have asked for a better team to work with. They also worked with me to make sure I was able to get a good warranty that was in my price range. Five stars! More

It was good. issues: no manual, spare key. My visit was good. My salesperson was excellent. He made the difference! Work on getting manuals and spare fobs/keys for used cars please. Thanks. My visit was good. My salesperson was excellent. He made the difference! Work on getting manuals and spare fobs/keys for used cars please. Thanks. More

Great! From the salesman to the financial office. The gentlemen were very helpful. They gave me a great deal and more than I even asked for!! Top notch... From the salesman to the financial office. The gentlemen were very helpful. They gave me a great deal and more than I even asked for!! Top notch... More

Painless I came into this experience super nervous. It has been many many many years since the last time I bought a new car. My sales rep Doug Compton made thi I came into this experience super nervous. It has been many many many years since the last time I bought a new car. My sales rep Doug Compton made this process sooo painless and quick. He was extremely knowledgeable and made my fears disappear. Thank you Hart and a special thank you to Doug. More