Back

Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,990 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

Directions

By Type

Showing 1,990 reviews

May 21, 2023

The staff was helpful and friendly willing to work with you on car deals allowed you to test drive vehicles to feel what you like that's a plus in my book More

by icemancam.50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Coffman, Chris Brown
May 22, 2023 -

Victory Nissan of Mechanicsville responded

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 18, 2023

The experience was easy. We already knew what car we wanted, pre-approval was very quick and the paperwork portion went fairly quickly. More

by MK_THEISEN
Recommend Dealer
Yes
Employees Worked With
Salesman named Doug and financial specialist named Fran.
May 21, 2023 -

Victory Nissan of Mechanicsville responded

Thanks for your feedback on your recent visit to Hart Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 16, 2023

Gilbert “Rod” was very helpful and personable. He made buying my first car a breeze. I got a great deal and left knowing everything I needed to know. More

by Sophiew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Margaret Gullins, Gilbert Rodriguez
May 16, 2023 -

Sophiew responded

Gilbert “Rod” was very helpful and personable. He made buying my first car a breeze. I got a great deal and left knowing everything I needed to know.

May 15, 2023

5 The experience was fine, but my front tire keeps deflating after the tire rotation. I'm going to have to take my car back to get it fixed More

by MARISSAHERRADA15@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Rebecca is her name.
May 16, 2023 -

Victory Nissan of Mechanicsville responded

Thank you for leaving a review and bringing this issue to our attention. We apologize for any inconvenience this may have caused and we will certainly look into the tire deflation issue to resolve it as quickly as possible.

May 13, 2023

Very efficient, worked very quickly, friendly staff especially Erin Erin is great, quick oil and filter change More

by jamaalartis28@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Erin Reed, Erin Reed
May 14, 2023 -

Victory Nissan of Mechanicsville responded

Jamal, Thank you so much for your excellent review! We are so glad that Erin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hart Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

May 13, 2023

Younes was a pleasure to work with thru sales process, everything was low pressure. I had some specific requests for cosmetic detailing to be done by Hart after the sale and even after the sale process he More

by camsdoherty
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Younes
May 14, 2023 -

Victory Nissan of Mechanicsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Younes met your expectations. Thank you again for choosing Hart Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2023

Well, first and foremost, Chris was very kind, patient,knowledgeable, and understood the urgency of finding me a vehicle as my old one was totaled in an accident. I'm so happy to say I went in to More

by jicofield24
Recommend Dealer
Yes
Employees Worked With
Christopher Brown
May 14, 2023 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with Chris, Seth, and our team. We're glad to hear we delivered such a great experience! Congratulations on your new 2019 Tucson SUV!

May 11, 2023

The sales reps where friendly from the time you hit there parking lot till the time I left More

by Tisha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran Sofrata, Gilbert Rodriguez
May 12, 2023 -

Victory Nissan of Mechanicsville responded

Tisha, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2023

I bought a Maxima from Doug Compton and Andrew Coffman. They’re the best to ever do it! More

by 77dc77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Dan Carbray, Andrew Coffman, Chris Brown
May 10, 2023 -

Victory Nissan of Mechanicsville responded

Thanks for your feedback on your recent visit to Hart Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Maxima!

May 10, 2023

1 Dealership was dishonest about repairs needed and the cost associated. Fought me every step of the way and tried to prevent me from using the extended warranty that I purchased through Nissan. Worst expe More

by matt@heritageirrigation.com
Recommend Dealer
No
Employees Worked With
Raquon Dixon, Raquon Dixon
May 13, 2023 -

Victory Nissan of Mechanicsville responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

...
14
...