Victory Nissan of Mechanicsville

Very patient and extremely helpful! My sales rep Fernando was there every step of the way to ensure I was put into a new vehicle I could afford but was also reliable. I was never haggled My sales rep Fernando was there every step of the way to ensure I was put into a new vehicle I could afford but was also reliable. I was never haggled, and I was able to have a voice as a customer. Hart Nissan definitely has what your looking for! More

My experience at Hart used car dealership I tried to purchase a car on your Hart car lot i was basically called a liar.and they couldn't help us. About week later we where just out looking you I tried to purchase a car on your Hart car lot i was basically called a liar.and they couldn't help us. About week later we where just out looking your salesman said let see what we can do and now I have a nice car. I recommend the used lot but not the other lot sad thing is the other lot had the car we bought it was setting on the other lot the salesman went over and picked up for us. I still dont understand why we were treated so bad at the other lot a week or so earlier and our salesman bent over backwards and your finance officer. I used to be a manager for 30 yrs my first suggestion is fire everyone on the main lot and find people who goes beyond they duties to help the customer. You need to let the guys at the used lot teach your other guys about customer service. I was basically left your other lot feeeling like crap your main lot guys at the used lot made feel like they wanted my business thank God for them. Need let your guys that we are happy with our purchase. More

Outstanding service We were looking for a new car. When we were introduced to Fernando Gonzalez by a service technician, Fernando was already serving another customer but We were looking for a new car. When we were introduced to Fernando Gonzalez by a service technician, Fernando was already serving another customer but he still took the time to find us a sales rep. Since no one was available, he promised to help us as soon as he had some time. He was friendly and very knowledgeable. He asked us what we were looking for and the color of the vehicle we wanted. He showed us what was a available. There were several choices and explained the differences including the price differences. We ended up with a car with more features than we had in mind for a small price difference. One such feature was a moon roof that we are very pleased with. Fernando still needed to finish serving his other customer and that gave my girlfriend and I some time to talk about what wanted before committing to a purchase. The whole experience was stress free and pleasant despite the business of the dealership at the time. We went home with the perfect car for us and a wonderful experience with Fernando who answered all our questions with kindness. More

Excellent customer service Had an excellent car buying experience with the folks at Hart Nissan. My wife and I found them online using the USAA car buying service as we were ne Had an excellent car buying experience with the folks at Hart Nissan. My wife and I found them online using the USAA car buying service as we were needing to upgrade to a larger vehicle due to our growing family. Demond, Calvin Boston, and Jun Park assisted us and ensured we got everything we needed and gave us a great price for our trade in vehicle. Would definitely recommend their excellent customer service! More

Amazing Good customer service Great place Doug ?????????? Friendly employees I love the Nissan brands and every thing about them. I finally got into my Good customer service Great place Doug ?????????? Friendly employees I love the Nissan brands and every thing about them. I finally got into my dream car I always wanted. More

Donna Chandler’s Revuew This dealership was honest and up front whereas other Nissan dealers I’ve been to this not want your business and don’t care if your own needs aren’t This dealership was honest and up front whereas other Nissan dealers I’ve been to this not want your business and don’t care if your own needs aren’t met More

My experience was great. Gerrin, provided great service every step of the way. The dealership is comfortable and friendly. He did a great job with explaining every detail in t Gerrin, provided great service every step of the way. The dealership is comfortable and friendly. He did a great job with explaining every detail in the experience. A great bonus is instead of having to put down the orginal amount I was quoted, I was approved to put down half of the amount. I enjoyed his passion towards his carrer. More

Great service This was our first time buying a vehicle. We told Te'Ron the type we were looking for, and that's what he showed us. We were never pressured to try so This was our first time buying a vehicle. We told Te'Ron the type we were looking for, and that's what he showed us. We were never pressured to try something else or buy something more expensive. He was very professional and informative throughout our experience, as was Rod. More

Satisfied customer This is the second car that I have purchased from this dealership. Fernando Gonzalez is an exceptional salesmen! He made the experience comfortable a This is the second car that I have purchased from this dealership. Fernando Gonzalez is an exceptional salesmen! He made the experience comfortable and was very attentive to my needs! More

Great experience! I purchased a Murano from Hart. I got a great deal and Austin was great to work with. I would recommend Hart. Love my new Murano! I purchased a Murano from Hart. I got a great deal and Austin was great to work with. I would recommend Hart. Love my new Murano! More