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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,990 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,990 reviews
July 21, 2020
The best car buying experience ever !!! It started when I was in my wife's old car with her driving us home and she said " Are you hungry? ". I said " A little. " She said " Let's It started when I was in my wife's old car with her driving us home and she said " Are you hungry? ". I said " A little. " She said " Let's go to the car dealership ! " I thought that was odd, but she saw a car she really liked parked at the gas station earlier. Her current car is 11 years old with over 250K miles on it. She is due for a newer one. She took me to Hart Nissan, because the family has four Nissans parked in front of the house already. Shawn Tyner approached us as we looked around the lot. My wife chose the car she wanted, when I told Shawn he had the car detailed and ready for us when we came to close the deal. The rest is history, the experience was as I have titled the post. Kevin Anderson handled the finance potion of the transaction and we both give them and the dealership 5 stars !! More
by Chris Brown
Employees Worked With
Shawn Tyner, Kevin Anderson
July 20, 2020
What’s the point in scheduling an appointment? Appointment for 8:30am, State Inspection, it’s now 2:45pm still don’t have my car! Appointment for 8:30am, State Inspection, it’s now 2:45pm still don’t have my car! More
by jsmx228
Employees Worked With
Not blaming the employee
July 19, 2020
I found that the personnel were great, however, I do not like one Nissan’s policy’s. I am available to give my disgruntlement. I am sure it would help many potential sales. I have purchased a vehicle from t like one Nissan’s policy’s. I am available to give my disgruntlement. I am sure it would help many potential sales. I have purchased a vehicle from that location before for my Father. And my understanding of the way the purchase was handled is one of the main reasons I returned there with my Great Grandson. However, it will not destroy my feelings for car shopping at Hart’s, More
by flavis
Verified CustomerEmployees Worked With
Kalvin, Shawn Tyner
July 17, 2020
Rebecca's great, my recent experience with her made me see just how much she care & how the service at Hart stands out in comparison to other companies. Thank you Rebecca see just how much she care & how the service at Hart stands out in comparison to other companies. Thank you Rebecca More
by Stephanie Holmes
Employees Worked With
Rebecca Stillings
July 17, 2020
Demond was awesome! I made a phone call inquiring about the different models of a certain vehicle. Explained to Demond what i was looking for and looking to trade in. He scheduled to meet and when i arrive the different models of a certain vehicle. Explained to Demond what i was looking for and looking to trade in. He scheduled to meet and when i arrived, he was standing outside of the dealership waiting on me. I was even more surprised that he remembered the vehicle i was inquiring to trade and knew it was me before even having a conversation. That’s what you call customer service!!! I’m a manger for Marriott International Hotels and very big on Customer Service. Demond is a excellent example of what all Corporations need!!! More
by richardsonminnie457
Employees Worked With
Demond , Kevin Anderson
July 16, 2020
I love Rebecca shes passionate respectful loving caring understanding helpful everytime I come shes always helpful she explain information to me so I can understand i love her understanding helpful everytime I come shes always helpful she explain information to me so I can understand i love her More
by THEROSHOW3804
Employees Worked With
Ronnie Legette, Rebecca Stillings, Kevin Anderson, Brittany Esteppe, Wil Brown, Bruce Gilliam, Evan Ball, Mathew Sweeney, Max Royal
July 14, 2020
Both Ronnie and Avonta were transparent and courteous throughout the process. They managed to take care of any requests that I had in regards to the vehicle, despite the fact that I was an out of state c throughout the process. They managed to take care of any requests that I had in regards to the vehicle, despite the fact that I was an out of state customer. Fully satisfied. More
by jykwon0329
Employees Worked With
Ronnie Legette, Avonta Canady
July 11, 2020
Shawn was extremely friendly and engaging. We were immediately comfortable with his recommendations and williness to help us find the right vehicle. He listened to our car needs and financial needs. immediately comfortable with his recommendations and williness to help us find the right vehicle. He listened to our car needs and financial needs. Ultimately, we found the perfect vehicle because of Shawn's fantastic, customer service oriented approach. We are happy to be "a part of the family" that includes Shawn! The Cole Family More
by bigcole2k2
Employees Worked With
Shawn Tyner, Doug Compton, Kevin Anderson
July 11, 2020
Impeccable Customer Service Hart Nissan provides an impeccable customer service experience. Phil / Elizabeth and Douglas are professional, friendly, and knowledgeable. Thx you Hart Nissan provides an impeccable customer service experience. Phil / Elizabeth and Douglas are professional, friendly, and knowledgeable. Thx you "Rocking Nissan" for referring me to Hart. More
by andreachase
Employees Worked With
Doug Compton, Phil Englander, Elizabeth Kirby
July 11, 2020
I'm very happy with{ big red}2020 Nissan Sentra sv my older car needed a major repair my wife wanted to look at a used car then we asked about different features and MR BROWN shows us what we w my older car needed a major repair my wife wanted to look at a used car then we asked about different features and MR BROWN shows us what we were looking for it has everything we wanted in a car More
by STEVEBAGGETTE854
Employees Worked With
Doug Compton, Wil Brown
