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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,990 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 19, 2020
Jeremiah H. was professional and very transparent. He greeted me with a smile and listened to my needs and not just to make a sale. He was awesome! greeted me with a smile and listened to my needs and not just to make a sale. He was awesome! More
by sylvia
Verified CustomerEmployees Worked With
Jeremiah Haskins
September 18, 2020
Outstanding Service and the knowledge of my purchase was clearly explained to me thank you Mr. Bruce and Mr.Rodney I am pleased with my experience clearly explained to me thank you Mr. Bruce and Mr.Rodney I am pleased with my experience More
by reneee02
Employees Worked With
Rodney Booker, Bruce Gilliam
September 16, 2020
Car had no gas. Had to follow salesman to the gas station to get gas at 10:00PM. Also Was allowed to leave WITHOUT an inspection sticker. I realized the next day. Had to drive 45 minutes back to dealership i to get gas at 10:00PM. Also Was allowed to leave WITHOUT an inspection sticker. I realized the next day. Had to drive 45 minutes back to dealership in order to get an inspection sticker. Waited for over an hour. Salesman did top car off with gas. Approx. $5-$10. This did not cover inconvenience though More
by iteachm2sing
Employees Worked With
Joseph McCauley
September 16, 2020
I challenged the sales team to sell me a new truck. Well, the three of them took up the challenge and I left fully committed and contracted the three of them took up the challenge and I left fully committed and contracted More
by Colin
Employees Worked With
Le'ron Gales, Kevin Anderson, Ed Hartoonian, Brittany Esteppe, Joseph McCauley, Demond Tarrer
September 15, 2020
Very courteous, thoughtful and detail oriented. Jeremiah was very informative and patient with my husband and I. Best experience I’ve ever had with a salesman!! Thank you! was very informative and patient with my husband and I. Best experience I’ve ever had with a salesman!! Thank you! More
by mystique724
Employees Worked With
Jeremiah , Joseph McCauley, Phil Englander
September 12, 2020
My salesman was Wil Brown. He really worked with me to secure my 2019 Nissan Maxima. I am not the easiest person to work with but he hung in there with me to the very end. Thanks so much, Wil. I love my secure my 2019 Nissan Maxima. I am not the easiest person to work with but he hung in there with me to the very end. Thanks so much, Wil. I love my car! More
by bunchiegay
Employees Worked With
Wil Brown
September 11, 2020
He breaks everything down for us young folk to understand. He’s definitely the man with a plan. He’s kind, understanding and patient. Fee free to ask as many questions as you must. He has patience understand. He’s definitely the man with a plan. He’s kind, understanding and patient. Fee free to ask as many questions as you must. He has patience with buyers that are new to the game. A seller that loves his job and actually cares. Thanks Mr. Brown! More
by Shannon
Employees Worked With
Wil Brown
September 10, 2020
First time at Nissan. Very poor customer service. Brandon was rude & disrespectful, raising his voice if you did not answer his questions soon enough. Brandon ordered me to move my car down the service line was rude & disrespectful, raising his voice if you did not answer his questions soon enough. Brandon ordered me to move my car down the service line after I had already parked, gathered my items and walked to the waiting area. (when I pulled in to the service lane there were several cars in front of me already parked). Other employees would not give out his name claiming that Brandon "was just having a bad day". I had to look up the staff on the Hart Nissan website in order to find out who Brandon was. Will not be back. I do not recommend for anyone. Customer service sucks xxx. If your are having that bad of a day, go home Brandon. More
by Kiana Flippin
Employees Worked With
Brandon Baker
September 10, 2020
The dealership was neat, clean and very inviting. The customer service was also great and everyone was very friendly as well as accommodating. No complaints customer service was also great and everyone was very friendly as well as accommodating. No complaints More
by Corlettej09
Employees Worked With
Damion Pickett, Shawn Tyner, Kevin Anderson
September 10, 2020
We had a very good experience at Hart! Excellent service and great trade in value. We would recommend to everyone! Our salesman Joe was amazing. Full of personality and knew every detail About the Rogue we and great trade in value. We would recommend to everyone! Our salesman Joe was amazing. Full of personality and knew every detail About the Rogue we purchased. More
by Sheila
Employees Worked With
Joseph McCauley
