Victory Nissan of Dickson - Service Center

Bought my 2019 Versa in Dec. 2020 and had the best experience I've ever had. Service department is amazing as well. Thank you guys. experience I've ever had. Service department is amazing as well. Thank you guys. More

I recently had my car in for the routine oil change, tire rotation, general mileage service check. They did such a great job! Very prompt, asked me if they could do the in cabin filter change and other thi rotation, general mileage service check. They did such a great job! Very prompt, asked me if they could do the in cabin filter change and other things that I would need to get done on my next visit. I really appreciated that as I drive two hours to Dickson Nissan to get service and maintenance done. I love seeing the familiar faces..I hope they always stay helpful and friendly and like everywhere else, it's not easy during this pandemic as it's stressful for everyone. . Thank you again! More

They were very helpful and friendly. Matthew Cartwright and Red were really great help and were friendly. Came in to get my oil change and 10,000 mile work up was helped in no time. Matthew Cartwright and Red were really great help and were friendly. Came in to get my oil change and 10,000 mile work up was helped in no time. More

Amazing customer service They are always so nice, and get me in and out in a timely matter. They also offer shuttle services in case of long wait times (which is rare). They a They are always so nice, and get me in and out in a timely matter. They also offer shuttle services in case of long wait times (which is rare). They are super helpful, and they all have the best customer service skills. 5 stars from me! Hit my girl Chelsea Lawrence up if you need anything! She is great! More

Great Service Department Victory has a great service department. I was in and out within 30 minutes for an oil change and tire rotation. The service prices are reasonable and Victory has a great service department. I was in and out within 30 minutes for an oil change and tire rotation. The service prices are reasonable and you can get reward points that add up quick. Thanks to Brandon Daugherty in the service department in making my last visit a success. More

AMAZING SERVICE AND STAFF WHO TREAT YOU LIKE FAMILY We are always amazed and the professionalism and quality of service we receive for our 2016 Nissan Altima. Service always begins on time or earlier an We are always amazed and the professionalism and quality of service we receive for our 2016 Nissan Altima. Service always begins on time or earlier and we enjoy waiting in the comfortable waiting area, while eating the free popcorn. Staff are always so friendly and helpful, making sure we have everything we need to be comfortable during our wait. Appointments are always scheduled to meet our available times. Chelsea is always pleasant and helpful when checking in at the service department. Norb always makes us feel like royalty, collecting us form the waiting area and escorting us to our newly washed car. Victory Nissan West in Dickson, TN is our favorite Nissan dealership. We love them! Gay Davis More

Do not recommend Bent both of my side skirts on the lift. They’re replacing both but 2 weeks later they only have one in and not the other. After oil change I now have Bent both of my side skirts on the lift. They’re replacing both but 2 weeks later they only have one in and not the other. After oil change I now have a oil leak that they can’t find. The inspection check list was “pencil whipped”. Contacted general manager and no response. More

Service depot is Rude and I do not believe them Any mechanics that my can tell me how a 2016 car with full car doc bought and paid for gets its scheduled service and doesn’t even make it home and a Any mechanics that my can tell me how a 2016 car with full car doc bought and paid for gets its scheduled service and doesn’t even make it home and a check engine light comes on, car starts shaking? The finally come out to the house and say it’s nothing we did it’s a coil pack no we do not have a loaner car, if we have a part we will come back and fix it. If not you will have to find a way to get it to town. I think It’s the VIP treatment. “Very inept personnel” my family has bought 7 cars from Victory Nissan of Dickson and this will be the last! Great way to treat a kid who works hard for her money.. Samantha Weatherspoon and Christian Tyrone More