Victory Mitsubishi - Service Center

Best service experience ever Having dealt with numerous other service dealers from other car manufacturers, this was the speediest and most pleasant service I have ever experience Having dealt with numerous other service dealers from other car manufacturers, this was the speediest and most pleasant service I have ever experienced. From the time I arrive I was greeted by my service adviser and went over my needs and I was told I could wait for my vehicle. I was surprised since usually I have to drop it off and come pick it up. All my needs were met for.my service and was told it was ready in less than 1 hour. Victory Mitsubishi has an excellent team of service advisers and technicians. Keep up the good work. Alex Delgado More

service manager was excellent the facilities were very bad, as a new owner i may discourage potential purchases due to how run down the service department is or have my work perfo the facilities were very bad, as a new owner i may discourage potential purchases due to how run down the service department is or have my work performed in another suitable location. This ine is dark cold and cheap not at all what i would expect More

My experience Staff was kind and friendly my first time the service department was very clean love that I will definitely be going back and I will recommend people Staff was kind and friendly my first time the service department was very clean love that I will definitely be going back and I will recommend people More

45000 miles service This is my first time at this place. I was treated courteous and prompt ly when I arrive. Waiting area was too cold. Will come here sgsin This is my first time at this place. I was treated courteous and prompt ly when I arrive. Waiting area was too cold. Will come here sgsin More

Professionalism Is Always Important First impression is always very important, customer service should always include a smile with a welcoming greeting at the door with a simple question First impression is always very important, customer service should always include a smile with a welcoming greeting at the door with a simple question such as , “How can I help you “?. Monique must not forget that customers make it possible to put a check in everyone’s pocket due to customer service. If there is no customer there will be no business . Please remind your staff with a monthly meetings or training to help enrich all services. More

Transmission problem! I scheduled for an appointment. Got a schedule first thing in the morning. Mian helped me deal with my transmission problem which was under my warrant I scheduled for an appointment. Got a schedule first thing in the morning. Mian helped me deal with my transmission problem which was under my warranty. Two THUMBS UP! Mian is the MAN! Thank you also to Juan Tejada for staying late and fixing my vehicle. More

Just a bad Fessional of getting things done Just a bad unprofessional and communications I had to step in this in this message is for the general manager or district manager it seems nobody wan Just a bad unprofessional and communications I had to step in this in this message is for the general manager or district manager it seems nobody wants to take charge of the situation communication with such a bad experience getting back to me where xxx I had to Steppin I am make Chris and Morris was the only ones I stepped in and try to help with the situation More

always happy with my service great people. my appointment time is met..they care about my vehicle and myself..prices are good and they care..I always leave feeling my car in good hands. my appointment time is met..they care about my vehicle and myself..prices are good and they care..I always leave feeling my car in good hands. More

Recall and car service I did not give 5 star because I was expecting that they include the cleaning like vacuum the car and clean the grease mark from the body of the car so I did not give 5 star because I was expecting that they include the cleaning like vacuum the car and clean the grease mark from the body of the car so far so good More

It Works!! I Love the reminders when something is due on the car. With busy schedules and tasks that need to be completed this time of year, things sometimes es I Love the reminders when something is due on the car. With busy schedules and tasks that need to be completed this time of year, things sometimes escape from you. With that said, Mitsubishi has sent out reminders to follow-up that I have found useful and convenient. Thanks, PJ More