Victory Mitsubishi - Service Center

Everytime i go in for service there is something that i am no longer covered for. Never fails! I was told i would be covered for oil changes/regular maintenance, they covered about 5 and then i had to pay am no longer covered for. Never fails! I was told i would be covered for oil changes/regular maintenance, they covered about 5 and then i had to pay out of pocket. When I complained about i was told that the dept that handles that was closed due to covid. Another situation i went for an oil change and to check one of my tires that had a nail in it, asked to get it looked it and the rep asked me”you know you could just get it plugged at any flat fix shop for about $5” I told her that i was paying for a tire protection plan, included in my monthly payment, and she still insisted by saying”its only $5 though” to which i replied “ i pay every month though”, very unprofessional staffs all the time. More

The service was great. They took my car on time. I feel the service was fast and efficient. Even with what going on the service was on point. the service was fast and efficient. Even with what going on the service was on point. More

I had paid for service to my vehicle and the part was unavailable, and ended up after almost two months not being available at all. I then was made to drive back to the service center to get my refund. A unavailable, and ended up after almost two months not being available at all. I then was made to drive back to the service center to get my refund. Absolutely ridiculous and horrible service More

Great customer service Quickly attended me and I was on Great customer service Quickly attended me and I was on my way to enjoying the rest of my day Chris thanks again your a true professional Great customer service Quickly attended me and I was on my way to enjoying the rest of my day Chris thanks again your a true professional More

After long periods of years with the company I find the service is very go complete and guaranteed. Customer service to the customers is very good and respectfull. service is very go complete and guaranteed. Customer service to the customers is very good and respectfull. More

Fully satisfied for the service. Thanks, keep up the good work guys. I’ll be happy to recommend the service you provide. Sincerely, Alfonso Chan work guys. I’ll be happy to recommend the service you provide. Sincerely, Alfonso Chan More

Quick Lube Oil change was quick, but I needed service to give me assistance with my Nexen limited tire warranty. That didn't happen. Still trying to contact Serv Oil change was quick, but I needed service to give me assistance with my Nexen limited tire warranty. That didn't happen. Still trying to contact Service Manager for explanation. More

Upset I was told one price charged another The worker Diana got fired right before my eyes by Paul the Manager It was very unprofessional that day They I was told one price charged another The worker Diana got fired right before my eyes by Paul the Manager It was very unprofessional that day They started really late at 9am Mind you cars were outside since 8am. I’m not going back More

Terrible Dealer They ignore your concerns and no one can answer any questions. No one is ever available to talk to. They run you in circles. And they tell you one thi They ignore your concerns and no one can answer any questions. No one is ever available to talk to. They run you in circles. And they tell you one thing and then someone tells you something else completely differ t which is beyond inconvenient More

Great Job I went for an oil change both receptionist are polite they do a great job the people are nice and friendly...no complaints I love this place I went for an oil change both receptionist are polite they do a great job the people are nice and friendly...no complaints I love this place More