Victory Mazda San Leandro - Service Center

My experience with the service department has been excellent! Customer service is top notch here and I sincerely appreciate all the staff. Highly recommend this location for Mazda service. excellent! Customer service is top notch here and I sincerely appreciate all the staff. Highly recommend this location for Mazda service. More

First time coming to Mazda and this Dealership. Appreciate rep for squeezing me in for quick and simple inspection and car wash appt, however the rep didn’t seem too happy. When stating the service Appreciate rep for squeezing me in for quick and simple inspection and car wash appt, however the rep didn’t seem too happy. When stating the services I would like, the rep asked me “that’s it?”, seemed a little judgemental and expected more. Lacks costumer service. Also asked for a car wash but car did not seem clean at all. Service Reps were a little rude and unfriendly compared to other dealerships I’ve been to. Did not make the effort to explain which part of my inspection failed and he told me to look through the package and tried to send me off until I asked him to go over it. Nice waiting lounge and snacks. I appreciated the female employee (i forgot her name) who works in the relation building/buying used car from costumer dept. She was extremely nice and friendly and made me feel like a valued costumer. More

Service was as expected; location is not particularly convenient for me so I'm not sure whether I will use this dealership in the future. convenient for me so I'm not sure whether I will use this dealership in the future. More

Great staff especially Cian and Alex! They make services worth it, and almost look forward to it. They make services worth it, and almost look forward to it. More

They are always professional and friendly. I highly recommend coming here for anyone that lives around the area! I highly recommend coming here for anyone that lives around the area! More

Judith is an amazing person and made the experience even better. This was my second time coming here for an oil change and tire rotation. The service was thorough, fully inspected, and even video-documente better. This was my second time coming here for an oil change and tire rotation. The service was thorough, fully inspected, and even video-documented. Thank you again for the excellent care! More

They did a great job servicing my car and I would recommend the dealership and service department, especially Alex. He was very professional and provided great service. recommend the dealership and service department, especially Alex. He was very professional and provided great service. More

Helpful and friendly staff, nice location, got the job done in a good amount of time. done in a good amount of time. More

I was In and out, no problems. The staff was waiting for my arrival, they were quick and courteous. The staff was waiting for my arrival, they were quick and courteous. More

Absolutely brilliant service . On time and the staff was on the dot . Will certainly recommend On time and the staff was on the dot . Will certainly recommend More