Victory Mazda San Leandro - Service Center
San Leandro, CA
65 Reviews of Victory Mazda San Leandro - Service Center
Excellent customer service; high quality servicing. Reviewed all possible work items and educated me on what was needed and what wasn't necessary. Reviewed all possible work items and educated me on what was needed and what wasn't necessary. More
Victory Mazda of San Leandro did an excellent job servicing my vehicle. They give you a step by step evaluation of your vehicle’s complete system and a visual presentation of the work performed. They servicing my vehicle. They give you a step by step evaluation of your vehicle’s complete system and a visual presentation of the work performed. They run a top notch organization and I will refer everyone I know to go to their dealership. More
Great service, knowledgeable staff , on time paperwork, helpful staff ,great price for the car,service shop is great Thank you! helpful staff ,great price for the car,service shop is great Thank you! More
Front desk needs to be more welcoming specially when they let you wait from your supposed to be appointment. I expect my car to be taken cared off during maintenance not expecting scratches or cuts afterward let you wait from your supposed to be appointment. I expect my car to be taken cared off during maintenance not expecting scratches or cuts afterwards. Yes, I showed to manager at the shop but he said it’s a rock chip, I am not fool to know the difference between rock chip to scratch or cut. I never wanted to argue but seems I will never win to a manager. I left the shop frustrated. I have pictures on my scratches which is not visible to the video of my car that was sent to me during the process of maintenance. I am planning to purchase 1 more car for my daughter since in sales, everyone is very good but if those staff in service has problem from desk to manager then it’s not worth to deal any of them. I purchase all the protection I needed for my car but for them to messed it up, no thank you.. I will post my Star rating to yelp and google review with my experience with all the pictures that I have. I came happy after 9mos to finally my car will get check up but came frustrated with the scratches that I saw and manager just simply said it’s a rock chip.. he means 3 rock chip in just one area.. lol.. More