Victory Mazda San Leandro - Service Center

Pleased to have a Mazda dealership so close. First visit, had some minor recall work done and it went very smoothly. Setting the appointment was easy (minor snag in that no confirmation e-mail r First visit, had some minor recall work done and it went very smoothly. Setting the appointment was easy (minor snag in that no confirmation e-mail received). Very clean space, friendly staff, efficient, waiting area was great with coffee and snacks. Provided cool video of free inspection, found some minor issues but no pressure for them to fix. In and out sooner than expected. This makes me more likely to do business with them again in the future. One other minor: Offered external car wash and they noted it was complete in the paperwork, but it mostly definitely was not washed. No biggie. More

By far the worst experience l've had here so far. I came in on 4/4/2025 at 8:45am for an oil change and suddenly my bluetooth stopped working. The first guy that checked me in didn't know how to use I came in on 4/4/2025 at 8:45am for an oil change and suddenly my bluetooth stopped working. The first guy that checked me in didn't know how to use my car's interface and wrote the mileage down as kilometers. All he did was disconnect and reconnect the bluetooth and said it didn't work. Haimdi ALSO didn't know how to use my car's interface. How do you hire people that know nothing about mazda cars is beyond me. They were trying to charge me $255 for a diagnostic to figure out the problem. My husband googled how to reset the car's interface and did it infront of Haimdi and he said "you fixed it, you're hired." Like if we did this on our own the scam of overcharging the same thing was ridiculous. They also gave me 3 DIFFERENT quotes for my oil change. The first one was $227, the online system gave me $119, and over the phone they were saying $277. What a SCAM. You have sleezy, uneducated, egotistical people working here who price gouge services. I am NEVER bringing my car here again. Press and hold to react More

Professional, quick and straight to the point. Mazda San Leandro got my car serviced and ready within the same day. Highly recommend. Mazda San Leandro got my car serviced and ready within the same day. Highly recommend. More

Easy, was warranty covered, they gave me a loaner that met my needs, everything went smoothly met my needs, everything went smoothly More

Great customer service Alex went beyond customer service he called my home and now my car is back with you’s for a recall repair that I wasn’t aware of Tank you girbigleggins@yahoo.com service he called my home and now my car is back with you’s for a recall repair that I wasn’t aware of Tank you girbigleggins@yahoo.com More

Perfect experience at the dealership. Friendly and knowledgeable staff. Services performed quickly and professionally. Highly recommended Friendly and knowledgeable staff. Services performed quickly and professionally. Highly recommended More

The staff was great and professional. The waiting area was clean and inviting to be in. The waiting area was clean and inviting to be in. More

Service advisor and manager provide consistent stellar service very time with a smile and professionalism. service very time with a smile and professionalism. More

The staff here are wonderful and friendly. I would definitely recommend them to other Mazda owners I would definitely recommend them to other Mazda owners More

The guys from the services were awesome really good really professional got a really good experience with them really professional got a really good experience with them More